Electric Support Technician

Confidential

Rapid City, South Dakota permanent

Posted: February 18, 2026

Job Description

On-Site | Rapid City, SD | $20+ DOE

Phase Technologies is seeking a mechanically and electrically inclined problem-solver to provide phone and email technical support for our industrial digital phase converters and variable frequency drives (VFDs).

If you know what volts and amps are, enjoy troubleshooting equipment, and like helping customers solve real-world problems — this could be a great fit.

This is an on-site position in Rapid City, SD.

What You’ll Do

Provide phone and email troubleshooting support for industrial electrical equipment

Help customers diagnose wiring, installation, and operational issues

Clearly explain technical solutions in a simple, professional manner

Document calls and maintain accurate records

Assist with warranty claims and damaged equipment processes

Support the manufacturing floor as needed

This role is ideal for someone who enjoys solving problems and wants to use hands-on technical knowledge in an office-based environment.

What We’re Looking For

Basic understanding of electrical concepts (volts, amps, wiring fundamentals)

Mechanically inclined and comfortable discussing equipment operation

Strong problem-solving ability

Good communication skills — able to explain technical topics clearly

Organized and detail-oriented

Self-motivated and dependable

Experience That Transfers Well:

Industrial maintenance

Electrical apprentice

HVAC technicians

Diesel/automotive technician

Repair technician

Military technical experience

Manufacturing technician

Associate degree in Electronics preferred but not required if experience demonstrates technical ability.

Pay & Benefits

$20+ per hour (DOE)

Paid Time Off (up to 2 weeks per year)

8 Paid Holidays

Health, Dental & Vision Insurance

401(k) with company match

Flexible Spending Account

About Phase Technologies

Phase Technologies is a power electronics manufacturer based in Rapid City, SD. Founded in 1999, we developed the world’s first digital phase converter and are now a leading manufacturer of advanced phase conversion and variable frequency drive technologies serving irrigation, water pumping, HVAC, oil & gas, and industrial markets across the U.S. and Canada.

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