EIOT SUPERVISOR

APPLICANTS MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) CIVIL SERVICE TITLE FOR AT LEAST ONE YEAR. THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.

The Human Resources Administration (HRA) is recruiting for one (1) Associate Benefits Opportunity Specialist I to function as an EIOT Supervisor, who will:

- Supervise 10 BOS staff who review and assess referrals for program eligibility

- Refer clients to a legal services provider, when necessary and to eviction prevention services, including emergency housing grants, HomeBase services, and financial management.

- Assist in the development of anti-eviction/housing intervention plans for referred participants and handle emergencies/special problems and the execution of specific strategies designed to help participants remain in permanent housing and achieve self-sufficiency.

- Provide guidance, assistance and day-to-day training to the BOS

- Prepare reports and maintain referral logs relating to the activity and statistics of the unit.

- Collect and compile information utilizing Excel Spreadsheets as a record keeping mechanism

- Assist with day-to-day assignment of work products

- Adhere to and ensure that JOS adhere to established deadlines

- Retrieve work from various EIOT mailbox for distribution to staff

ASSOCIATE BENEFITS OPPORTUNITY - 56316

1. A four-year high school diploma or its educational equivalent, and three years of
full-time satisfactory experience working directly in social/human services or a
related setting, providing either:
a) client services.
b) employment planning/counseling services which involves job development,
skills assessment, and employment placement or other economic
opportunity programming.
2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above.
4. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.