Education and Quality Manager

UASI is seeking an experienced Education and Quality Manager to join our growing team. This role will be part of our Education and Quality team and will support the growth of our education and training initiatives as well as supporting our quality. The ideal candidate will have experience supporting a client facing education service as well as having expert level coding and auditing skills, being adept at project management, and possess strong communication and collaborations skills to drive initiatives across the organization.

Responsibilities:

• Assist with management of the Quality Audit team including monitoring key metrics relating to productivity and staff utilization.

• Oversee and/or provide education to coders and auditors as needed based on internal audit findings including identification of trends to improve coder and auditor quality.

• Work collaboratively with Client Success Managers and Staffing Success Managers to identify the performance needs of coders and auditors to increase quality and productivity performance levels.

• Evaluate education and internal technology to foster increased efficiency and optimized resource utilization surrounding compliance and focused quality audits.

• Collaborate with the Sales team to identify growth opportunities related to UASI’s Learning Management System and/or client education needs.

• Leverage professional network and demonstrate expertise through market facing activities including professional organizations, speaking, or serving as a UASI Ambassador.

• Support Sales team through creating Statement of Work descriptions and driving on-going business expansion related to UASI’s Education Tools including new service offerings, bootcamps, and compliance packages.

• Manage the execution of UASI internal training programs for all coding types specifically professional fee and physician coding, CDI, and Denials Management.

• Collaborate with organizational leadership to identify training needs and design/deliver programs to meet those needs.

Qualifications

• Baccalaureate degree in health information management or associate degree in health information technology with equivalent extensive management and consulting experience.

• Expert level coding skills with Professional Fee and Physician Coding education strongly preferred.

• Experience with Microsoft Office including 365, Word, Excel, PowerPoint.

• Experience managing a client facing Learning Management System with the ability to create content based on client needs.

• Previous experience in an education and/or quality role related to Coding, CDI, and Denials Management.

• Strong industry knowledge and demonstrated subject matter expertise in mid-revenue cycle operations including HIM operations, coding, value-based care initiatives, denials management, and other key industry trends/drivers.

UASI provides a supportive environment that encourages professional development and enables each employee to achieve their individual goals. We offer a competitive pay and excellent benefit package.

Don’t pass on this great career opportunity!