Eagle Logistics Systems: Transportation Specialist

About Eagle Logistics Systems

Eagle Logistics Systems is a freight forwarder that specializes in the Puerto Rico trade. With over 25 years of experience on the island, we help connect shippers with buyers and also support other transportation companies in reaching Puerto Rico efficiently.

We operate with our own trucks and warehouse space, giving us the ability to handle all types of cargo—whether it's a full container load (FCL) or less-than-container load (LCL). We offer multiple sailings each week, giving you flexible options that meet your schedule.

In addition to Puerto Rico, our experienced team can also provide logistics support and competitive rates for destinations around the globe. Our wide range of services includes ocean freight, domestic trucking, drayage, transfers, and warehousing.

Note: Eagle Logistics Systems is owned by AJC Logistics, which is headquartered in Atlanta, Georgia.

Position Summary

The primary role of the Transportation Specialist is to be responsible for coordinating container movement, port scheduling, and intermodal transportation operations for Jacksonville-based freight activity. This role manages vessel cutoff timelines, container control, warehouse flow, and trucking coordination to ensure timely and efficient cargo movement. The ideal candidate thrives in a fast-paced logistics environment and can effectively manage multiple operational priorities and deadlines. Strong communication, organization, and problem-solving skills are essential for success in this position.

Qualification & Requirements

High School Degree required or equivalent required

Two (2) to four (4)
years of dispatching logistics experience required

Strong time management and organizational skills with great attention to detail

Strong written and oral communications skills are essential

Ability to work in a team environment in high pressure situations

Exceptional customer service skills

Strong sense of urgency and ability to carry out assigned tasks with minimal direction or supervision

Schedule: Monday through Friday 6:00am to 3:00pm. Overtime may be required on Monday, Tuesday, and Friday along with weekend & holiday availability per business need.

Responsibilities

In addition to the responsibilities listed below, the Transportation Specialist is expected to perform any tasks or responsibilities assigned by management.

Dispatching / Equipment Coordination (30%)

Coordinate daily container movement, CY (Container Yard) operations, and intermodal equipment planning for Jacksonville-based freight activity

Plan and monitor container pickups, deliveries, port drayage, and warehouse transfers throughout the day

Coordinate door assignments, warehouse flow, and loading schedules to support efficient cargo movement

Monitor loaded versus empty container inventory and equipment availability

Coordinate delivery and pickup activity with HSI Trucking, terminals, warehouses, and internal operations teams

Interact with terminal personnel to confirm equipment availability, port schedules, and vessel cutoff requirements

Execute against all port and terminal deadlines to ensure timely freight movement and vessel loading

Driver / Carrier Communication (30%)

Maintain daily communication with drivers, carriers, and dispatch teams regarding shipment status and scheduling updates

Confirm pickup and delivery appointments with drivers and ensure adherence to operational schedules and port deadlines

Work closely with trucking partners to resolve delays, scheduling conflicts, and operational issues in real time

Monitor daily freight progress and maintain visibility on container movement from pickup through final delivery

Coordinate time-sensitive container returns and terminal appointments to avoid demurrage or detention charges

Establish and maintain strong working relationships with drivers, carriers, terminals, and warehouse personnel

Customer Communication (20%)

Provide professional and timely communication to customers regarding shipment status, ETAs, port activity, and delivery updates

Respond to customer inquiries and support internal and external customer service needs

Maintain accountability for tracking and tracing all assigned shipments and container activity

Coordinate closely with customers, warehouses, trucking providers, and operations teams to ensure service expectations are met

Documentation / Administrative Support / General (20%)

Maintain accurate shipment records including container numbers, work orders, rates, bills of lading, and operational data within internal systems

Ensure all shipment and transportation information is updated and properly documented in company systems

Support invoicing, routing, and operational reporting by providing accurate transportation and shipment details

Verify documentation and shipment information aligns with vessel schedules, port deadlines, and customer requirements

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Because of the open work environment, the noise level is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Use of computers is up to 80% of each day.