E-commerce Operations Virtual Assistant

Overview

We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.

Key Responsibilities

Amazon FBA Operations

• Monitor and forecast inventory levels using existing templates

• Plan and execute inventory replenishment

• Place purchase orders with vendors

• Coordinate shipments with freight carriers

• Track inventory movement and ensure lead times are met

Walmart Direct Orders (Daily Execution)

• Process customer orders twice daily (morning & afternoon)

• Download order reports and upload into shipping software (ShipStation)

• Generate and organize shipping labels by SKU

• Send sorted labels to warehouse for fulfillment

• Upload tracking numbers back into Walmart

Walmart Bulk Orders (B2B Fulfillment)

• Review and confirm purchase orders from Walmart

• Coordinate inventory availability with warehouse/vendor

• Schedule and manage carrier pickups

• Generate required documentation:

• Bill of Lading (BOL)

• Advanced Shipment Notice (ASN)

• Invoice

Inventory Planning & Supply Chain Support

• Maintain inventory levels across all channels

• Track overseas shipments with 60–90 day lead times

• Provide weekly production quotas to vendors

• Assist with pricing and sourcing (manufacturers + freight)

Accounting & Documentation

• Accurately enter all transactions into QuickBooks

• Sales orders

• Invoices

• Payments

• Maintain clean and organized financial records

Additional Tasks

• Daily checks on product listings and ad placements

• Enter inventory received from vendors

• Open and manage cases with Amazon/Walmart when issues arise

Requirements

MUST HAVE

• Strong attention to detail (non-negotiable)

• Ability to follow SOPs and processes accurately

• Experience with Excel / spreadsheets

• Basic experience with QuickBooks (invoicing, order entry)

• Strong organizational and time management skills

NICE TO HAVE

• Experience with Amazon FBA or Walmart Seller Center

• Familiarity with ShipStation or similar shipping tools

• Exposure to inventory planning or supply chain operations

Ideal Candidate

• Process-driven and highly reliable

• Comfortable with repetitive, structured tasks

• Proactive in identifying and preventing errors

• Able to manage multiple workflows across different systems

• Looking for a long-term role with growth potential

Why Join Assist World?

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$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

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