E-Commerce Operations Coordinator

webook.com

Riyadh, Riyadh Province, Saudi Arabia permanent

Posted: January 13, 2026

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Quick Summary

E-Commerce Operations Coordinator is responsible for ensuring smooth day-to-day management of e-commerce processes, including order management, vendor coordination, and logistics.

Required Skills

Order Management Vendor Coordination Logistics Coordination Product Data Management Inventory Tracking Reporting Workflow Mapping Excel Proficiency E-commerce Logistics

Job Description

The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.

Key Responsibilities:

• Oversee daily order processing and ensure timely delivery.
• Coordinate with logistics and suppliers for stock and shipment updates.
• Maintain accurate product data, stock levels, and pricing on the website.
• Support customer service with order, refund, and delivery queries.
• Track inventory and flag shortages or delays to management.
• Generate daily, weekly, and monthly reports on operations and KPIs.
• Ensure operational workflows meet internal SLAs and quality standards.

Requirements:
• Bachelor’s degree in Business, Supply Chain, or related field.
• 1–3 years of experience in e-commerce operations or fulfillment.
• Excellent organizational and multitasking skills.
• Strong Excel skills and familiarity with e-commerce tools.
• Detail-oriented, proactive, and customer-focused.

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