E-commerce Fulfillment Center Maintenance Manager

Additional Considerations (if any):

Must be 18+-

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Maintenance Manager 

Location: Omaha E-commerce Fulfillment Center

FLSA: Non-Exempt                               

General Function:

The Maintenance Manager is responsible for overseeing all maintenance operations within a highly automated E-commerce Fulfillment Center (EFC), ensuring maximum equipment uptime, safety, and operational efficiency. Responsible for facility maintenance and repair including building maintenance, equipment repair, electrical, plumbing, heating, air conditioning repair, and telephone and computer installations. Oversee Maintenance department operations and responsible for: ordering parts and equipment, approving billing statements, contacting suppliers/vendors, and making building enhancement proposals. This position requires strong leadership, technical expertise in automation systems, and a proactive, safety-first mindset.

Core Competencies

• Team Development and Leadership

• Continuous Improvement Mindset

• Results oriented

• Technical Expertise

• Professionalism

Reporting Relations:

Accountable and Reports to: Director, Omaha E-commerce Fulfillment Center

Positions that Report to you: Maintenance Staff

Primary Duties and Responsibilities:

• Performs building & equipment repairs, investigates reported problem areas, and contacts suppliers/vendors.

• Establishes work orders and develops schedules to implement assigned tasks.

• Responsible for the ordering of equipment repair parts.

• Develop, implement, and continuously improve a preventive maintenance (PM) program based on manufacturer recommendations and operational needs

• Incorporate predictive maintenance practices (vibration analysis, thermal imaging, runtime tracking, etc.) to reduce unplanned downtime

• Plans building renovations and makes estimates of equipment, lighting, and fixtures needed by the proposal, and makes recommendations to supervisor.

• Ensures the maintenance department operates in a safe manner.

• Reports to work when scheduled and works expected number of hours.

• Ensure proper maintenance of:

• Powered conveyor systems

• KNAPP shuttle and picking systems

• PLCs, sensors, and controls

• Electric motors and drives

• Forklifts and material handling equipment

• Dock equipment and roll-up doors

• Air compressors and pneumatic systems

• Refrigeration systems

• Fire suppression systems

• Facility infrastructure (electrical, plumbing, HVAC)

• Operational assets such as carts, bins, and storage equipment

• Utilize CMMS to manage work orders, track maintenance history, and optimize asset performance.
• Maintain appropriate spare parts inventory, ensuring critical components are available while controlling costs.
• Coordinate with OEMs and vendors for troubleshooting, repairs, and system upgrades.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Must be able to do logical or scientific thinking to solve problems with several variables.

• Must have the ability to perform arithmetic calculations involving fractions, decimals, and percentages.

• Must have the ability to interview to obtain basic information; compose original correspondence; follow technical manuals; evaluate technical data; and counsel or advise people.

• Lead root cause analysis (RCA) for equipment failures and implement corrective actions.
• Monitor system performance and KPIs (uptime, MTBF, MTTR) and drive continuous improvement initiatives.
• Manage maintenance budget, including parts, labor, and external services.

Education and Experience:

• 5+ years of experience in maintenance leadership within a distribution, manufacturing, or automated environment.
• Experience with automated material handling systems
• Trade school, vocational training, or bachelor’s degree in a related field preferred.
• Strong background in electrical, mechanical, and controls systems.

Supervisory Responsibilities (Direct Reports):

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, coordinating the activities of others, and acting on employee problems.

Physical Requirements:

• Must be physically able to perform heavy work: exerting up to 100 pounds of force occasionally and 50 pounds of force frequently to move objects.

• Visual requirements include vision from 20 inches or less to 20 feet or more with or without correction and depth perception.

• Must be able to perform the following physical activities:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, and hearing.

Working Conditions

The duties of this position are performed in a combination of office and warehouse settings. There is exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, dangerous chemicals/solvents, and electrical shock. There is significant pressure to meet deadlines and handle multiple tasks in a day.

Equipment Used to Perform Job:

Forklifts, pallet jacks, hand tools, power tools, computers, and diagnostic equipment.

Financial Responsibility:

Budget management

Contacts:

Has frequent contact with suppliers, vendors (including KNAPP support), contractors, and internal leadership.

Confidentiality: Has access to confidential information including employee records, wages, and company sales figures.

Important Notice:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, requirements, and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform.  Hy-Vee reserves the right to revise the job description at any time to require employees to perform other tasks as circumstances or conditions of business, competitive considerations, or the work environment change. 

Are you ready to smile, apply today.  

Employment is contingent upon the successful completion of a pre employment drug screen.