Dynamics 365 Consultant - Outside £475 - 6 months - Lincoln

Confidential

Lincolnshire, United Kingdom Freelance

Posted: April 8, 2026

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Quick Summary

Design and implement end-to-end call flows and IVR journeys for a voice-led contact centre using Dynamics 365 Omnichannel, Copilot Studio, and Azure Communication Services (ACS).

Required Skills

Telephony IVR Call Flows Copilot Studio Queues Workstreams Voice Automation Dynamics 365 Omnichannel Azure Communication Services Business Hours Failover Logic

Job Description

Design and implement end-to-end call flows and IVR journeys for a voice-led contact centre using Dynamics 365 Omnichannel, Copilot Studio, and Azure Communication Services (ACS).

Source: freelancermap — View full description on freelancermap →

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