Dutch speaking Fitbit Products Support Specialist role available in Bulgaria
Mercier Consultancy
Posted: March 9, 2026
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Quick Summary
Provide exceptional support to Dutch-speaking customers with Fitbit products through phone, email, and chat, troubleshooting and resolving technical issues.
Required Skills
Job Description
Mercier Consultancy is excited to offer a Dutch speaking Fitbit Products Support Specialist position in Bulgaria! This role is ideal for individuals who have a keen interest in fitness technology and a passion for providing outstanding customer service.
As a Support Specialist, you will assist Dutch-speaking customers with their inquiries and challenges related to Fitbit products, ensuring they have a smooth and enjoyable experience with their devices.
Responsibilities
• Provide exceptional support to Dutch-speaking customers through phone, email, and chat
• Troubleshoot and resolve technical issues related to Fitbit products and services
• Educate customers on product features, usage, and best practices
• Accurately document all customer interactions in our support system
• Collaborate with technical teams to escalate complex issues when necessary
• Encourage customer engagement by providing timely and helpful responses
• Maintain a friendly and professional tone in all communications
Requirements:
• Fluency in Dutch and English, both written and spoken
• Strong customer service orientation and effective communication skills
• Preferably prior experience in customer support or technical support
• Genuine interest in fitness technology and wellness
• Strong problem-solving skills and attention to detail
• Able to work effectively as part of a team
• Experience with customer support platforms is a plus
Benefits:
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Private Health Insurance
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...