Dutch Speaking Customer Service for Food Delivery Platform - Work In Greece

Mercier Consultancy

Greece Remote permanent

Posted: March 10, 2026

Required Skills

Job Description

Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Customer Service Representative for our Client's Food Delivery Platform, based in Greece. In this vibrant role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries and issues related to their food delivery experiences.

Your fluency in Dutch will be essential as you help clients navigate the platform, address order-related questions, and resolve any issues that may arise during the delivery process. Join our dynamic team and play a crucial role in ensuring a seamless and enjoyable food delivery experience for our customers.

Responsibilities

• Deliver outstanding customer service in Dutch through phone, email, and chat regarding food delivery inquiries
• Assist customers with ordering, modifications, cancellations, and tracking their deliveries
• Resolve customer complaints and issues efficiently and professionally
• Document all customer interactions accurately in our CRM system
• Collaborate with restaurant partners and delivery personnel to ensure timely service
• Gather customer feedback to enhance service quality and address any areas for improvement
• Stay updated on food delivery trends and promotions to inform customers effectively

Requirements:
• Fluent in Dutch and English, with strong communication skills
• Exceptional customer service orientation and problem-solving abilities
• Experience in customer service, particularly in the food delivery or hospitality industry, is preferred
• Able to manage multiple customer inquiries in a fast-paced environment
• Detail-oriented with excellent organizational skills
• Passionate about food and providing excellent customer experiences
• Familiarity with customer support software and CRM systems is a plus

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.