Dutch Speaking Customer Service For Digital Travel Company - Work In Greece

Mercier Consultancy

Greece Remote permanent

Posted: April 24, 2026

Required Skills

Job Description

Mercier Consultancy is seeking a proficient Dutch-Speaking Customer Service Representative to join our Client, a leading Digital Travel Company, based in Greece. This dynamic role involves assisting Dutch-speaking customers with their travel-related inquiries and bookings through digital platforms.

Your fluency in Dutch will enable you to provide exceptional support via phone, email, and chat, guiding customers through the online travel booking process, answering questions, and resolving any issues promptly to ensure a smooth customer experience.

Responsibilities

• Provide excellent customer service in Dutch for travel-related inquiries via phone, email, and chat
• Assist customers with booking travel packages, modifications, cancellations, and special requests
• Resolve customer complaints effectively and professionally
• Accurately document customer interactions in the CRM system
• Collaborate with internal teams and travel partners to ensure customer satisfaction
• Collect and relay customer feedback to improve services and digital platforms
• Stay current with travel industry trends, digital booking technologies, and promotions

Requirements:
• Fluent in Dutch and English, with excellent verbal and written communication skills
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter
• Strong customer service skills with a proactive approach to problem-solving
• Experience in customer service, preferably within the travel or digital services industry, is an advantage
• Ability to manage multiple customer interactions efficiently in a fast-paced environment
• Detail-oriented and organized with excellent multitasking abilities
• Passion for travel and digital technology
• Familiarity with CRM systems and customer support software is a plus

Benefits:
Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Private Health Insurance

50 euros food bonus (if work from office)

2 Extra Salaries Per Year

A lot of extra perks

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.