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DSP Training Mentor

Confidential

Charleston, Illinois permanent

Posted: March 27, 2026

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Quick Summary

A DSP Training Mentor is responsible for supporting the agency's mission to empower lives through individual care and inclusive community support.

Job Description

AGENCY MISSION/ PHILOSOPHY

The employee will support the agency’s mission to empower lives through individual care and inclusive community support. We strive to:

Treat everyone with dignity and respect

Honor and support rights and confidentiality

Promote the best possible health with protection from abuse, neglect and exploitation

Engage with honesty, integrity, and ethical standards in actions and communications

Comply with applicable laws and regulations to prevent fraud, waste, conflict of interest, and inaccuracy in record-keeping

BRIEF DESCRIPTION

The DSP Training Mentor will assist Direct Support Personnel (DSPs) in our Residential Program as they develop their workplace skills. The Training Mentor will provide guidance during the first six months of the DSPs' employment with additional training as needed.  This position will work closely with other program staff to coordinate training and mentoring opportunities.

SCHEDULE

This is a permanent, full-time position for Tuesday - Saturday from Noon - 9 pm with rotating on-call responsibilities

*The DSP Training Mentor is assigned a cellular phone to use for on-the-clock, work-related purposes.*

ESSENTIAL QUALIFICATIONS

Must be able to provide proof of a GED or high school diploma from an accredited institution

A valid driver’s license

At least two years of experience as a Direct Support Person or possess comparable experience in the I/DD field

Previous supervisory, teaching, or training experience is preferred

Must pass a criminal background check, as required by the Healthcare Worker Background Check Act (225 ILCS 46), and a DCFS Child Abuse and Neglect background check

Must reside in the Charleston/Mattoon area or within 20 miles of Charleston.

Successfully complete and maintain American Heart Association or American Red Cross CPR/First Aid certification

Must pass the Short Test of Functional Health Literacy in Adults (S-TOFHLA)

Successfully complete medication administration training and annual recertifications to maintain medication administration status

JOB DUTIES

Initial Mentoring 

Provide an initial orientation to the DHS-DDD mandated DSP training curriculum and schedule OJT assignments

Collaborate with the Residential team to provide on-the-job training within the group homes

Develop a rapport with the new employees through contacts such as worksite visits

Observe new employee performance and review documentation

 On-Going Mentoring 

Respond to DSP requests for additional training and support 

Aid DSPs in problem-solving ways to meet work expectations to maintain employment 

Schedule and/or provide training based upon identified needs from quality assurance processes 

Assist the Scheduling/Training Coordinator with scheduling DSPs for training

Work as part of the Residential team to facilitate the immersion of new DSPs into the agency culture 

 Improving Quality of the Training Experience 

Obtain input from DSPs regarding the relevancy of current DSP training and how the training can be modified to better meet their needs

Provide training resources that are relevant to the changing needs of individuals

 Program Responsibilities and Duties 

May be assigned to fill a shift working as a DSP in the homes as needed or to occasionally assist in scheduling staff

Carry the on-call cell phone for the Program in a rotation with other program staff, staying within the Charleston-Mattoon area when on-call

WAGES

$20.25 per hour with a $0.50 per hour increase after training

PAY SCHEDULE

Every two weeks with direct deposit available upon request

BENEFITS

Paid Time Off

Paid Holidays

Health, Disability, and Life Insurance

Dental and Vision Insurance (optional)

Flexible Spending Account (optional)

Profit-Sharing

Employee Assistance Program

403 (b) Investment Plan (optional)

QUESTIONS?

Text us at (501) 203-9636 or call (217) 460-9119 with questions.

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