DSP Management Manager

SwiftX Inc.

Eastvale, California, United States permanent

Posted: May 19, 2026

Required Skills

Job Description

• Manage DSP onboarding, qualification review, and operational approval processes

• Establish and maintain DSP operational standards, policies, and governance procedures
• Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational compliance
• Develop and enforce DSP penalty and accountability mechanisms
• Conduct DSP operational audits and compliance reviews
• Lead DSP training programs and operational policy communication
• Manage DSP performance evaluations and ranking systems
• Implement underperformance management and elimination processes when necessary
• Support DSP pricing management, rate evaluation, and operational cost control
• Monitor customer service quality and drive continuous improvement initiatives
• Collaborate closely with operations, dispatch, safety, and finance teams to optimize DSP management processes
• Support peak season DSP capacity planning and operational stability

Requirements:
• Bachelor’s degree preferred

• 5+ years of experience in logistics operations, transportation management, vendor management, or last-mile delivery operations
• Strong understanding of DSP operations, carrier management, and logistics service quality control
• Experience managing operational KPIs, compliance programs, and vendor performance
• Strong analytical, communication, and leadership skills
• Ability to manage multiple stakeholders in a fast-paced operational environment
• Excellent problem-solving and project management abilities
• Bilingual in Mandarin and English

Benefits:
• Pay Range: 80k-100k
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K
• Medical insurance, Dental and Vision Insurance, STD/LTD

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.