Drupal Operations and Support Professional
Mks2technologies
Posted: March 4, 2026
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Quick Summary
We are looking for a highly motivated and detail-oriented Operations and Support Professional to join our team. The ideal candidate will have excellent communication and project management skills, with experience in IT support and a passion for cybersecurity and instructional design. The successful candidate will be a key member of our team and will work closely with cross-functional teams to deliver high-quality solutions.
Required Skills
Job Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Drupal Operations and Support Professional
Location: Onsite — University of Texas at San Antonio (UTSA), San Antonio, TX
Schedule: Full-time, Onsite
Salary Range: $80,000–$90,000
Minimum Experience: 5 years
Minimum Education: Bachelor’s degree
Position Summary
UTSA is seeking a Drupal Operations and Support Professional to manage and maintain university web properties within an enterprise Drupal environment. This role focuses on post‑launch operations, including security patching, module updates, analytics, SEO, uptime monitoring, and TX‑RAMP hosting compliance. The ideal candidate brings strong technical expertise, problem‑solving skills, and experience supporting large-scale Drupal sites.
Key Responsibilities
• Provide ongoing Drupal maintenance, including core, module, and theme updates, along with security patching.
• Perform routine operational support, troubleshoot issues, and optimize site performance.
• Execute content updates and enhancements based on stakeholder requests.
• Monitor and maintain accessibility compliance; support remediation efforts as needed.
• Configure and report on web analytics, including performance metrics and conversion insights.
• Support search engine optimization (SEO) and marketing‑focused site improvements.
• Conduct backups, uptime monitoring, and recovery support to ensure site reliability.
• Deliver technical support in alignment with defined service‑level agreements (SLAs).
Preferred Background
• Experience supporting Drupal in higher education or enterprise environments.
• Familiarity with TX‑RAMP hosting compliance and security standards.
• Strong understanding of accessibility guidelines (WCAG) and best practices.
• Ability to collaborate with communications, IT, and marketing teams.
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.