DQI Analyst

IMO Health is expanding its Data Quality & Insights (DQI) function and hiring DQI Analysts to support our growing Sales and Customer Success organizations, while strengthening the connection between our customers’ real-world data needs and our product and analytics teams.

This role is ideal for analytically minded professionals who enjoy translating complex data into clear, client-ready insights and are excited to help scale reporting, analytics, and emerging agentic capabilities across the organization.

As a DQI Analyst, you will serve as a trusted analytics partner to Sales, Customer Success Managers (CSMs), and internal product stakeholders, directly enabling revenue growth, customer adoption, and the faster delivery of high-quality analytics.

HOW YOU'LL WORK::
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This role reports into IMO Health’s analytics leadership and works closely with Sales, Customer Success, Product, and Data teams.

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You’ll help shape a net-new analytics support function, contributing not only through execution but also through process design and continuous improvement.

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As the team grows, your scope and impact will expand across additional products and customer segments.

WHAT YOU'LL DO::
Sales & Data Quality Analytics Support

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Respond to repeatable data and analytics requests across IMO Health products using standardized, scalable processes.

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Partner with Sales leaders and Customer Engineers to deliver client- and prospect-ready analytics, dashboards, and presentation materials.

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Translate field-facing analytics needs into clear feedback and build requests for Product and Analytics teams.

Customer Success Reporting & Enablement

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Deliver standardized adoption, usage, and ROI reporting for Customer Success teams, reducing reliance on ad hoc or highly technical workflows.

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Build, maintain, and update Power BI dashboards that support customer insights and success metrics.

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Help reduce bottlenecks by taking on dashboard updates and reporting work that would otherwise require advanced engineering or analytics resources.

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Contribute to training materials and documentation to enable self-service analytics for CSMs and Sales partners.

Analytics Automation & Agent Support

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Explore and support the use of agentic and automation tools to accelerate analytics delivery and presentation readiness.

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Partner with analytics leadership to identify opportunities where validated data outputs can be transformed into polished, branded client deliverables.

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Document opportunities for process improvement, automation, and efficiency as the function scales.

WHAT YOU'LL NEED::
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2–4 years of experience in analytics, reporting, or data roles, preferably in healthcare or healthcare technology.

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Hands-on experience building and maintaining dashboards in Power BI.

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Strong ability to translate data into clear insights for non-technical audiences.

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Experience working cross-functionally with Sales, Customer Success, Product, or Analytics teams.

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Strong attention to detail, organization, and documentation.

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Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives.

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Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation).

PREFERRED QUALIFICATIONS::
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Experience supporting sales enablement, customer reporting, or ROI/adoption analytics.

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Familiarity with healthcare data, clinical terminology, or healthcare reporting workflows.

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Exposure to automation, agentic tools, or analytics enablement workflows.

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Experience improving or operating within intake and request management processes (e.g., Salesforce or similar systems).

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Hands-on experience working with large language models (LLMs), including tools such as Claude, to interpret, summarize, or translate analytical outputs into clear narratives.

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Experience designing or supporting agentic or semi-automated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation).

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Clinical background or experience working closely with clinical stakeholders (e.g., clinicians, clinical informaticists, healthcare operations teams), with the ability to translate analytical findings into clinically meaningful insights.

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Working knowledge of SQL and/or Python for data analysis, validation, or exploratory analytics.

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Domain experience supporting health system reporting, including areas such as revenue cycle operations, claims and denials analysis, clinical coding workflows, or medical necessity review.

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Bonus: direct experience working with Epic health system data, including Clarity and/or Caboodle databases.

WHY IMO HEALTH::
• Mission-driven work improving healthcare data quality and usability

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High-impact role with direct exposure to Sales, Product, and Executive stakeholders

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Opportunity to help build and scale new analytics capabilities from the ground up

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Collaborative, values-driven culture that rewards curiosity, clarity, and smart execution