Domain Architect (Digital Experience Platform) - All genders

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.  

Architectural work sounds boring? At zooplus, we have created a unique & lean process in which we employ collaborative crafting to deliver practical blueprints, guidelines, and training to support our product teams in reaching their goal. To make it even better, we are looking for you, an experienced Domain Architect who has footprints in business domains and cares about the important stuff. 

Being part of the Enterprise Architecture Chapter, your mission is to create an environment in which the right architecture emerges to fulfill our business model and product vision. You will also work closely with our business stakeholders, POs, and product teams to transfer business requirements into flexible & sustainable solutions. 

Your business domain: 

• Component based Front-End Platform to serve as customer touch points  over multi-channels (web, app, CRM, etc.) 

• Unified & localized Content Management  platform which enables end-to-end experimentation to drive autonomous, data-driven customer experiences 

• Customer experience personalization & optimization across touchpoints 

• Provision of accurate and actionable data on customer behavior, product interactions, and transactions to empower teams with insights that optimize business outcomes (tag management, customer profile data, etc.) 

• Provision of unified and consistent Admin Platform 

• Digital experience  domain integration with other business-critical domains (Shopping, Source & Supply, Account Management, Order management, etc.) 

Your responsibilities: 

• Develop overall product architecture vision that is also aligned with IT infrastructure 

• Assess as-is architecture and build target architecture in alignment with business & product strategy 

• Drive guidelines & policies to govern product development efforts 

• Ensure efficient interaction of product landscape 

• Ensure overall quality of the software architecture of my product area 

• Create architecture blueprints 

• Maintain overall state and foresee future needs in IT and technology  

• Help product teams in their daily work and maintain hands-on technical expertise 

Your team (Enterprise Architecture Chapter):  

• We are a group of very open-minded people 

• We possess both enterprise architecture and solution architecture skills 

• We embrace lean architectural approaches & solutions 

• We like bouncing ideas together and educating ourselves regularly through workshops & conferences 

• We are from 4 work locations & more than a handful of nationalities 

 

• 5+ years of relevant working experience as software architect, ideally in e-commerce context 

• Excellent technical leadership skills 

• Excellent knowledge of architecture approaches/paradigms and technology alternatives 

• Excellent ability to understand the problem domain from both a business and technical perspective, and design solutions for it 

• Profound knowledge in the applied business domain 

• Profound organizational, communication, and conflict resolving skills 

• Demonstrated knowledge in driving projects and agile methodologies 

• Passionate about sharing with others 

• Knowledge of micro-frontends approach, React,  UX design principles, CMS (e.g. Contentful), experimentation and customer data platforms (CDP) 

• Previous working experience in e-commerce is a plus 

• Very good English (spoken and written) 

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.  

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts. 

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.  

#LI-Hybrid 

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.