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Document Production Workflow Coordinator

RRDonnelley

Columbus, OH, United States Hybrid permanent

Posted: March 20, 2026

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Quick Summary

The Document Production Workflow Coordinator is responsible for managing workflows, coordinating with teams, and ensuring timely delivery of documents.

Job Description

Location: Columbus, OH. 

Shift: Mon.through Fri., 9 a.m. to 6 p.m

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Do you have a keen eye to even the smallest of details? This position could be for you! In this role, your primary function will be document review and preparation. This includes creating spreadsheets, charts, graphs, mail merges, tables, presentations, and other documents to support the client’s brand and track the progress of all work.

Job duties:

• Create and edit legal documents to client specifications using applicable software.
• Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats.
• Recover/restore corrupted document files when needed.
• Handle sensitive and/or confidential documents and information.
• Communicate with managers and supervisors on job or deadline issues.

Job Requirements:

• High school diploma or equivalent
• Advanced knowledge of MS Office (Word, Excel, and PPT), including formatting documents with Styles, and generating a table of contents and table of authorities; strong keyboarding and typing skills
• Ability to work in a fast-paced, team environment and as an independent operator.
• Attention to detail with emphasis on accuracy and quality.
• Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests

The salary for this role at the noted RRD location is $21.50 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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