Document Management Team Member

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

As an online notary, your duties are to provide independent third-party witness to the online notarization of official documents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Perform remote online notarizations (RON) for timeshare owners via third-party platform.

• Schedule notarization appointments with timeshare owners based on intercompany requests.

• Verify signer's identity, witness, and notarize the signing of important timeshare documents using audio-visual technology in compliance with Florida RON laws.

• Ensure all notarizations are completed accurately and securely. • Maintain confidentiality and uphold high ethical standards.

• Provide timely and professional service to timeshare owners. 

EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or six months related experience and/or training; or equivalent combination of education and experience is preferred.

• Must be flexible to work the following:

                a) Six (6) weeks of paid training provided Monday through Friday.

                b) Must be flexible to work a hybrid schedule. Mornings and evenings, Monday through Friday. Forty                        (40) hours per week.

                c) Must be able to commute and work on-site at the Ocoee office multiple times a week

                d) No weekends.

*Both the hours(a) and the ability to work a hybrid position(b) and weekend(d) may be subject to change to accommodate evolving business needs. Flexibility with scheduling is expected to ensure smooth operations.

*All Document Management Notaries must abide to the hybrid schedule of three morning shifts (8:00 am- 4:30pm) and two late shifts (10:30am-7:00pm) per week. Amendments to this Updated: 09.2024 schedule may not be approved due to business needs and may require the use of Vacation and or Sick time to be submitted if approved.

To ensure smooth and efficient work while working from home, it's imperative that you have a highspeed internet connection. This will help avoid any connectivity issues and support your productivity during tasks that require consistent and reliable internet access.

• Fluent in English language required. (Bilingual in Spanish and/or Portuguese helpful but not required)

• Valid Florida Notary Public Commission with RON certification required.

• Experience in remote online notarization or other related experience preferred.

• Excellent verbal and written communication skills.

• High attention to detail and accuracy, with excellent follow up skills.

• Ability to work independently and manage time effectively.

• Must have high-speed internet connection and modem.

• Must have dedicated office/workspace with little to no distractions.

• Must be able to make and receive telephone calls.

• Must be proficient with Microsoft Outlook, Microsoft Excel, and Adobe Acrobat.

• Ability to trouble-shoot & fix minor computer problems independently.

• Ability to operate a computer, telephone, calculator, and other related office equipment.

• Ability to visually review handwritten and computer-generated documents, as well as view a computer screen.

• Ability to multi-task and communicate effectively with team members and customers in a professional manner. • Ability to sit at a desk for extended periods of time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.