DNS Administrator / Systems Administrator

About Collabera
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom.  We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well.  We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.  As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over 40 offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.  Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Location: Ashburn, VA                Area Code: 703            Postal code: 20147

Required Skills:
DNS, Remedy

Technical Support / DNS Support Analyst

Position Details:
Industry:                      Finance/Payment
Work Location:             Ashburn, VA
Job Title:                      Technical Support / DNS Support Analyst
Duration:                      07/29/2016 with possible extension, but not likely conversion at this time.

POSITION SUMMARY:
The Global Network Services tools team works with Network Engineering, Tools platform Engineering and Operations delivering proactive continuous functionality to Company’s. services. Ensure day-to-day service functionality is maintained at the highest quality and levels across all networks. The team objective is to ensure all tools supporting network analysis, provisioning, accesses and performance are maintained at the highest levels for business continuity.

Major Job Duties and Responsibilities:
•    This is individual will perform data entry work on the Domain Name Services (DNS) portal adding, deleting, and updating object records for IP management.
•    Resolving discrepancies, perform standard tests (ping, lookups, SSH) to validate data source prior to applying changes.
•    Update, open or close tickets from the Remedy ticketing system.
•    Collaborate with support team members to identify and resolve issues and discrepancies.
•    Work with multiple applications and documents to achieve the desired results.
•    Document work and resolve.

QUALIFICATIONS:
•    Data Entry Skills. Detailed oriented working with large amount of data
•    Ability to multitask
•    Proficient in MS Office Suite Excel, Word, Visio
•    Familiar with QIP or DNS is a plus
•    Familiar with Remedy or like ticketing systems is a plus
•    Exercises minimal independent judgment with direction from supervisor
•    Verbal and written communication skills, problem solving skills, customer service and
•    interpersonal skills (Required)
•    Basic ability to work independently and manage one’s time (Required)
•    Basic ability to identify, interpret and evaluate system and network requirements (Required)
•    Basic knowledge of computer hardware and software (Required)

Phone screens and maybe in-person interviews.