District Manager - Travel Required

We are looking for a District Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management. 

A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role. 

Responsibilities:

Daily, direct oversight of office staff and operations in assigned district 

Supports recruiting, hiring, and training of office staff across multiple offices

Collaborates with the leadership team on the achievement of performance targets & budgeted goals

Oversees the optimization of staff scheduling for office employees 

Develops policies and procedures to ensure compliance with legal and regulatory requirements

Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling

Partners with the leadership team in addressing employee relations issues

Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style

Qualifications

Relevant experience in optometry, or retail optometry operations

Leadership capabilities including the ability to manage people, budgets, and operations

Solution-oriented, with the ability to independently manage multiple workstreams simultaneously 

Ability to solve complex problems under pressure

Strong communication and organization skills

Ability to balance attention to detail with swift execution

Must be willing to travel between office locations

Knowledge of performance evaluation metrics and principles

Sound understanding of optimization of store operations and standards for success

Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders

LDO preferred but not required.