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Distribution Supervisor - Olifantsfontein, Ekurhuleni

Confidential

Olifantsfontein, Ekurhuleni permanent

Posted: January 30, 2026

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Job Description

Overall Responsibility: The Distribution Supervisor will be responsible for overseeing and managing various aspects of SHP 3PL logistics operations, including Liquor Runners supplier management, customer service, costs, and productivity – ensuring on time in full deliveries in the most efficient way.

Focus Area 1

3PL – Liquor Runners - Supplier Management

Develop and maintain strong relationships with third-party logistics (3PL) suppliers i.e., Liquor Runners

Monitor supplier performance, including on-time delivery, quality, and adherence to service level agreements.

Collaborate with Liquor Runners to identify opportunities for improvement and implement corrective actions when necessary

Conduct regular supplier SLA reviews and escalate where needed to ensure compliance and competitiveness

Focus Area 2

Customer Service

Respond to customer inquiries and resolve issues or concerns promptly.

Implement customer service metrics to evaluate performance and identify areas for improvement

Coordinate with internal teams (i.e., telesales, planning etc.) to ensure accurate and on-time in full order fulfilment.

Proactively communicate with customers to provide updates on shipments, delays, or any other logistics-related matters i.e., returns etc.

Ensure accurate and up-to-date master data related to products, customers, suppliers, and logistics parameters

Implement data quality checks and maintain data integrity within logistics systems

Focus Area 3

Cost Management

Tracking and meeting weekly logistics costs against budgets and targets.

Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.

Provide input to the annual Liquor Runners contract negotiation

Collaborate with finance teams to develop and manage logistics budgets.

Collaborate with Liquor Runners and SHP internal stakeholders to ensure accurate tracking and reporting of SHP inventory including CHEP

Focus Area 4

Productivity and Efficiency

Evaluate and optimize distribution modes based on cost, time, and service requirements

Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement

Develop and implement standard operating procedures and “ways of working” to streamline logistics processes and improve productivity

Monitor Liquor Runners transportation management systems (Libra) to ensure efficiency and service standards are met

Requirements of the Role:

Bachelor's degree in logistics, supply chain management, or a related field (or equivalent experience).

Proven experience in logistics operations, preferably in a supervisory or managerial role.

Familiarity with 3PL supplier management

Preferred Skills/Competencies

Sterile sampling techniques, Microbiological plating techniques and methods

Attention to detail with the ability to work accurately

Computer proficient

Ability to cope with the inherent physical demands of a production facility

Ability to communicate clearly, interpersonal skills and working well in a team environment

Ability to work under pressure & adhere to strict deadlines

NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.

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