DISPATCHER

DISPATCHER

Location: Monterrey, Nuevo León
Employment Type: Full-Time

Vortex Freight Systems is growing, and we are looking for an experienced Dispatcher to join our team in Monterrey. The ideal candidate is detail-oriented, solutions-driven, and highly organized, with the ability to manage fast-paced operations and maintain strong communication with carriers, drivers, and warehouses across the border.

Key Responsibilities

Coordinate and dispatch shipments within Laredo.

Schedule and track pickups, deliveries, and border crossings

Communicate with drivers, carriers, customs brokers, and warehouse personnel

Monitor load progress and provide updates to customers in real time

Resolve transit issues, delays, or unexpected changes efficiently

Maintain accurate records and documentation in company systems

Ensure compliance with transportation regulations and company procedures

Requirements

Previous experience as a dispatcher — preferably in freight, transportation, or logistics

Experience in dealing with carriers, warehouses, and shipping processes

Strong communication skills (Spanish required, English is an asset)

Ability to multitask, prioritize, and work under pressure

Knowledge of dispatch software and tracking tools is a plus

What We Offer

Competitive salary and performance-based incentives

Growth opportunities within a rapidly expanding company

Collaborative and fast-paced work environment

Training and support to ensure success in your role