Dispatcher

Job Summary

Cowlitz Clean Sweep (CCS) a Pacific Northern Environmental LLC division, is seeking a Dispatcher who thrives in a fast-paced, team environment and has the ability to provide exceptional service and skills to our company, clients, and employees.

Pacific Northern Environmental, LLC consists of five divisions including Advanced Electrical Technologies (AET), Taurus Power and Controls (Taurus), Cowlitz Clean Sweep (CCS), Pacific Northern Environmental Construction (PNEC), and WasteXpress Environmental (WXE). Together, we specialize in commercial and petroleum construction, industrial and commercial electrical, industrial cleaning, and hazardous waste disposal. PNE LLC is a multi-state organization with operating offices in Washington, Oregon, Idaho, and Hawaii. In addition, we carry out projects across the United States.

CCS provides industrial cleaning and spill response to almost every pulp and paper mill in the Pacific Northwest. We also service major oil companies and a wide range of manufacturing and industrial clients. CCS has demonstrated its ability to complete large and complex industrial cleaning challenges on schedule, within budget, and in compliance with the most stringent industrial health & safety programs. No industrial cleaning job is too large or too small for CCS.

This Dispatcher is responsible for dispatching the assigned department(s) fleet and employees to active job sites, ensuring they meet the proper qualifications for site and entrance prior to arrival. This role supports and coordinates dispatch operations across multiple departments ensuring alignment, communication, and effective resource utilization company wide. The ideal candidate for this position is someone who has strong attention to detail and excels in coordinating across multiple locations.

Education and Experience Qualifications

High School Diploma or GED

Valid Driver’s License Required and the ability to be insured under the company’s driving insurance.

CDL A license with tanker and hazmat endorsement preferred, but not required.

1-3 years of successful experience in field/position; specific industry experience preferred.

Exceptional customer service skills and the ability to work independently.

Must possess excellent verbal and written communication skills.

Ability to multi-task and work in a fast-paced team environment.

Must be detail-oriented and set high standards for accuracy.

Strong interpersonal, organizational, analytical, decision-making, and problem-solving skills are required.

Ability to maintain strict confidentiality of all employee and company information.

Duties and Responsibilities

The Dispatcher possessing the education and experience listed above performs the following:

Safely operate and maintain company vehicles as required for job duties, ensuring compliance with all traffic laws and company policies

Schedule and dispatch drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.

Coordinate and manage dispatch operations for offices in Portland, Tacoma, Pasco, and Caldwell, ensuring consistent communication and efficient allocation of personnel and equipment.

Collaborate with field leadership and office personnel across all supported locations to forecast staffing, equipment needs, and upcoming project demands.

Update schedules and maintain communication with department managers, foreman, field operations workers throughout the day.

Track crew progress and location to allow for responsive dispatch adjustments as needed.

Relay information regarding work orders or other messages to and from work crews, field personnel, inspectors, supervisors, or emergency personnel.

Prepare daily work schedules and dispatch documentation.

Resolve issues as they arise regarding requests for services or equipment.

Prepare and receive incoming work orders from crews, sales team, and outside offices.

Communicate with outside offices to ensure a complete picture of upcoming schedules and resource availability.

Organize and track dispatch requests, customer requests, complete work dispatches, and daily reports for work performed.

Track equipment from satellite offices to help improve utilization and maintenance.

Track employee hours to ensure distribution and support workforce planning.

Other duties as assigned.

Working Conditions and Physical Requirements

The candidate must possess and be adaptable to the following physical abilities and working conditions:

Move about the jobsite as needed.

Move work related equipment up to 50lbs.

Remain in a stationary position for long periods of time.

Operate various technological devices, including but not limited to a computer.

Occasionally ascend/descend ladders and/or stairs.

Employee Benefit Program

Pacific Northern Environmental, LLC presently provides coverage for:

Medical, Dental & Vision options with low premiums for employees and eligible dependents

Life AD&D - Voluntary and Company paid.

Specialty RX programs.

Group AFLAC options – Hospital, Critical, Accident and short-term Disability Plans

Pre-Tax Flexible Savings Account (FSA)

Pre-Tax Dependent Care Savings Account (DCSA)

Telehealth by Teladoc.

401(k) with discretionary annual company matching contributions.

Employee Assistance Program (EAP)

Paid Trainings and Certifications

Paid Time Off

Paid Holiday for qualifying employees

Up to $2,000 per year profit sharing for qualifying employees

Annual company events

Safety Incentives

Please apply directly – https://pneco.bamboohr.com/careers/295 

***Not open to outside recruiters***

Pacific Northern Environmental, LLC is an Equal Opportunity Employer. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Pacific Northern Environmental, LLC (PNE, LLC) are expected to perform tasks as assigned by PNE supervisory/management personnel, regardless of job title or routine job duties. This position has been determined as “safety sensitive,” as defined as a position wherein an accident could cause human life, serious bodily injury, or significant property or environmental damage and is therefore subject to pre-employment drug screening including that of THC.

We are a Drug and Alcohol-Free Workplace. All new hires are subject to testing in accordance with local, federal, and state guidelines.