Dispatcher

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.

We’re searching for a Dispatcher based in Coppell, Texas. This role is embedded within vehicle operations and collaborates closely with a multidisciplinary team to drive fleet optimization and efficiency. It requires strong coordination with stakeholders across operations, software, and hardware. The ideal candidate is highly organized, mission-driven, and an excellent communicator, with a deep understanding of risk analysis and management.

In this role, you will

• Support the operations team during the daily management of dispatch, including mission prioritization and assignment, leading meetings, and communicating with internal and external stakeholders.

• Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives.

• Be a support outlet for operations, and be able to respond and handle emergency situations with composure.

• Cultural and motivational leader - Be able to motivate a group of individuals to meet team and company goals.

• Initiate, commence, and complete side projects based on project needs and operational priorities.

• Ensure a safety first approach is being adopted by the team.

• Thoroughly understand how our self-driving technology works. Stay on top of countless daily changes, both big and small.

• Facilitate continuous process improvement. Lead the team to meet quantitative and qualitative goals.

• Drive efficiency gains, find opportunities to refine processes and maximize effort.

• Communicate clearly, efficiently, and regularly to operations leadership and any other stakeholders.

• Work as a team and ultimately win together.

Required Qualifications

• Strong communication, ability to prioritize, attention to detail, good judgment and taking initiative.

• Exceptional leadership skills.

• Safety first focus.

• Ability to make command decisions, lead by example, and motivate teams.

• Exceptional critical thinking.

• Willingness to always be learning and excited to learn every day.

• Ability to monitor alpha software on a laptop and type in a moving vehicle for extended periods of time.

• Demonstrate a growth mindset by coaching and mentoring colleagues to bring out the best from the team.

• Conflict management and resolution experience.

• Experience working in a collaborative environment.

• Flexibility for day, night, and/or weekend work, not always planned far in advance. Up to 30% travel.

• Ability to work day or night shifts.

• Ability to work weekends.

Desired Qualifications

• 2+ years leadership experience with a proven record of success.

• BA/BS degree or high school diploma/GED with equivalent practical experience.

• Experience in operations, trucking, technology, robotics, or automotive field. Does not need to be direct industry experience.

• Passion & expertise for vehicles, vehicle maintenance, or vehicle technology.

The base hourly wage range for this position is $30.00 - $38.00 per hour. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

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#Entry-Level

Working at Aurora
At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together — all without any jerks.

We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.

Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.

Our commitment to safety

At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.

Our commitment to inclusion

Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.