Dispatcher-Concrete

JOB PURPOSE:

The Dispatcher is responsible for coordinating and scheduling concrete, pump, and site mix deliveries in a fast-paced, real-time environment. This role ensures accurate order entry and documentation in company systems, clear communication between drivers, customers, and the corporate office, and timely distribution of daily schedules. The Dispatcher tracks delivery-related data, processes onsite payments, and supports overall operational efficiency within the concrete division. Additional administrative responsibilities may include filling in where needed, including weighmaster, sales, or aggregate support functions.

ESSENTIAL FUNCTIONS:

Answer phones and communicate with customers, drivers, and pump operators

Receive orders for concrete and concrete pump trucks

Know the materials being sold

Know the types of equipment and their hauling capacities

Record and collect funds given to drivers and all payment methods given prior to shipping

Monitor, organize, and file all paperwork for the corporate office to process

Listen and actively participate in communication with Team Members and customers

Maintain harmonious relationships with all Company staff

Maintain a professional attitude and performance in accordance with the established personnel policies

Complete other tasks and duties as assigned by the Sales and Logistics Director and the Dispatch Manager

QUALIFICATIONS IN ORDER TO PERFORM ESSENTIAL FUNCTIONS:

High school diploma or equivalent

Expert customer service skills

Extreme multi-tasking skills

Exceptionally detail-oriented

Excellent verbal and written communication

Preferred experience in Google Sheets, Command Integra, and GPS Tracking

TOTAL REWARDS:

We understand the value of our team members and how each plays a vital role in CDA Paving and Concrete Specialties' day-to-day success. Therefore, we look for driven people with strong work ethics, morals, and values. When we find them, we want to keep them. Consequently, we offer competitive rewards and compensation.

Health, Dental, and Vision coverage

The Company pays 80% of the employee, spouse, and dependents premiums (for Health coverage only)

Three deductible options to choose from (HSA ($5,000), $3,000, & $1,000)

401k

4% matching contributions

Paid time off

Holiday pay

Yearly Bonus

CDA Paving and Concrete Specialties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please get in touch with Human Resources at 208-762-0235