Dispatcher

PSGGlobalSolutions2

Beaumont, TX, United States permanent

Posted: December 13, 2016

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Quick Summary

Monitor field tech trucks for assignment completion and make adjustments as needed to ensure priority work is dispatched. Work with supervisors to resolve schedule issues and ensure priority work is dispatched. Monitor radio, phone and system messages to support field personnel with completing work.

Required Skills

Customer Service Communication Problem Solving Time Management Conflict Resolution Data Entry Inventory Management Safety Compliance Technical Support

Job Description

One of the leading Electric Utility Company across the US.

- Monitor field tech trucks for assignment completion.
- Make adjustments to current day's work on field tech trucks as needed.
- Work with supervisors to resolve schedule issues and ensure priority work is dispatched. Manager work load to minimize overtime. Monitor radio, phone and system messages to support field personnel with completing work.
- Contact customers as needed to resolve access issues. Make customer contact to resolve customer issues/complaints as needed.
- Generate service orders and service requests as needed. Monitor and manager credit disconnects to ensure all company goals are met.
- Responsible for attending monthly safety meetings and all required safety mandated training.

All your information will be kept confidential according to EEO guidelines.

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 832-917-0047. I want to know more about your preferences.

If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you!

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