Dispatch Clerk

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the Supply Chain / Stock Controller / Outbound Manager

Your responsibilities will include:

• Ensure correct dispatching of parcels, including weighing of parcels, and dispatching of parcels as per standard operating procedures and service level agreements

• Check exception report and provide feedback to all key stakeholders

• Scan parcels and identify any discrepancies between own information and that of courier company

• Perform reconciliations of stock take

• Comply with all health and safety regulations and practices

• Identify, analyse and report on opportunities for growth, improved efficiencies and achievements

• Ensure effective customer relations management, making changes where appropriate to continually improve customer service, and addressing any escalated or long-standing problems and

• Maintain accurate records of local deliveries.

Qualification & Experience:

• Grade 12

• Any general work experience in which he/she has shown ability

• to work quickly and accurately; Physically fit and able to work in an extreme environment and pick up heavy loads.

• FMCG; Warehousing; Forklift driver's license advantageous

• Attention to detail

• Results orientation

• Good verbal communication skills

Attributes Required:

• Basic knowledge of relevant software packages and applications

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation

• Advanced technology: Work with cutting-edge systems in a fast-paced environment

• Career growth: Thrive in an agile space that champions continuous improvement

• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

More than just a job, we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.