Disability Support Workers - Complex Supports

Confidential

Wollongong, New South Wales permanent

Posted: February 18, 2026

Required Skills

Job Description

Wollongong | Supported Independent Living | SCHADS Award

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Supported Independent Living (SIL) team in the Wollongong region.

These roles support two adult male participants living in a shared SIL home who require higher support needs, including behaviours of concern and health-related support routines. We’re looking for calm, consistent and reliable workers who can follow support plans and routines closely, while delivering respectful, person-centred support.

What you’ll be doing

Providing in-home SIL supports (daily living, routines, prompting and personal care as required)

Implementing Behaviour Support Plans in line with NDIS requirements

Using low-arousal communication and positive behaviour support approaches

Following health and medication routines and safety protocols

Completing progress notes and incident reports to a high standard

Supporting community access when appropriate

Working within a consistent team with clear escalation pathways

What we’re looking for

SIL experience and/or experience supporting complex needs

Calm, emotionally regulated approach during escalation

Strong routine-following, reliability and professionalism

Excellent boundaries, confidentiality, and documentation skills

Confident communication and teamwork

Essentials

NDIS Worker Screening Check

First Aid & CPR

Driver’s Licence

Medication competency (or willingness to obtain)

Availability across a 24/7 roster (including weekends and sleepovers as required)

All employment conditions and classification are in line with the SCHADS Award (based on experience/qualifications).

What SHCS offers

SCHADS Award pay rates + penalties

Stable SIL roster opportunities

Structured onboarding and participant-specific training

Supportive leadership and clear escalation

Employee Assistance Program (EAP)

Ongoing professional development

Participant details and support plans will be discussed with suitable candidates during the recruitment process, in line with confidentiality requirements.

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