Disability Support worker - Home care

About the Role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Home Care Team in Wollongong Region.

This is a female-only support worker role due to participant requirements. 

Shifts available:

Monday to Friday: 09:00am to 1:00pm – Manual handling for transfers and full comprehensive personal care including incontinence aids

Tuesdays and Thursdays: 1:00pm to 4:00pm – Verbal aggression escalating to physical aggression

Thursdays: 1:30pm to 6pm - ADHD and autism behaviours

Sleepover supports: 7 nights – 10:30pm to 6.30am - sleepover and personal care

Tuesday 8:00am – 12:00pm, Friday and Saturday 08:00 am to 10:00am: Personal care, medication administration, light household tasks and community

Tuesday, Wednesday and Friday 08:00am to 10:00am - Navina Catheter trained

Wednesday 11:30am to 2:30pm, Thursday 10.30am to 1.30pm, Friday 11.30am to 3.00pm and Saturday fortnightly 12pm to 2pm - Community access and domestic duties

What You’ll Be Doing:

Deliver 1:1 supports in the community and at home (ADLs, routines, appointments, community access)

Implement Positive Behaviour Support Plans (BSPs) with proactive, preventative and reactive strategies

Use de-escalation skills and low-arousal communication during distress and escalation

Support participants with mental health deterioration (including paranoia/delusions/disorganised thinking) while maintaining safety

Work confidently in environments where substance use may be present, applying harm-minimisation and professional boundaries

Recognise early warning signs, act quickly, and follow escalation pathways (including contacting emergency services when required)

Complete high-quality documentation: case notes, incidents, observations, and handovers

What we're looking for:

Minimum 1 year experience supporting people with manual handling, personal care, ADHD, Autism and verbal aggression/physical aggression

Demonstrated experience working in environments where verbal and physical aggression is present

Strong de-escalation capability and the ability to remain calm under pressure

Clear understanding of boundaries, duty of care, and safety planning, including managing risk where threats or weapon-related behaviours may arise

Excellent written communication and confidence completing detailed reports

Essentials:

NDIS Worker Screening Check (or willingness to obtain immediately)

National Police Check

First Aid + CPR (current)

Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable)

Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)

Unrestricted Australian work rights

No sponsorship provided