Disability Support Worker – Complex Mental Health Support

Confidential

Warwick Farm, New South Wales permanent

Posted: January 30, 2026

Job Description

Location: Newcastle – Inner Suburbs
(Wallsend, Mayfield & Hamilton – travel between locations required)
Support Type: 1:1 community & psychosocial supports
Employment Type: Casual with ongoing, regular hours

About the Role

At Sydney Health & Care Services (SHCS), we support people with compassion, respect, and genuine partnership. We are currently seeking experienced Disability Support Workers to provide 1:1 community-based psychosocial support to adults living with autism and mental health conditions across Wallsend, Mayfield, and Hamilton.

This role is relationship-focused rather than task-driven and requires a calm, emotionally regulated, and trauma-informed approach.

Our Values in Practice

This role reflects SHCS’s core values:

Compassion: meeting people where they are, without judgement

Collaboration: working alongside participants and support networks

Acceptance: respecting individuality, autonomy, and communication styles

Aspiration: supporting confidence, independence, and social connection

Availability & Commitment (Essential)

To support consistency and continuity of care, applicants must:

Be available for weekday daytime shifts

Be able to commit to ongoing, regular hours

Be willing to travel between Wallsend, Mayfield, and Hamilton

This role is suited to workers seeking stable community-based hours rather than ad hoc shifts.

Who We’re Looking For

You’ll be a strong fit if you:

Have experience supporting people with autism and/or psychosocial disability

Are confident supporting emotional regulation and wellbeing

Communicate calmly, respectfully, and non-confrontationally

Are patient, grounded, and emotionally aware

Are comfortable working around pets (cats and dogs)

Maintain strong professional boundaries

What the Role Involves

Community access and social support

Supporting emotional regulation and routine

Encouraging independence and engagement

Providing domestic assistance where required

Responding calmly to distress or escalation

Completing clear, objective documentation

Essential Experience & Skills

Demonstrated experience in psychosocial or autism support

Strong understanding of trauma-informed practice

Certificate III or IV in Disability, Mental Health, or similar

NDIS Worker Screening Check

First Aid & CPR

Driver’s licence and reliable vehicle

What We Offer

Consistent community-based shifts

Supportive leadership and on-call guidance

Ongoing learning and development

Meaningful work aligned with SHCS values

How to Apply

If you’re an experienced support worker who values human connection, respectful care, and professional integrity, we’d love to hear from you.

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