Disability Support worker - Complex Mental health

Confidential

Not specified permanent

Posted: February 19, 2026

Required Skills

Job Description

About the Role

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Home Care Team in Sydney Region - specifically Matraville and South Coogee

These roles support two adult male participants who require higher support needs, including behaviours of concern and health-related support routines. We’re looking for calm, consistent and reliable workers who can follow support plans and routines closely, while delivering respectful, person-centred support.

What You’ll Be Doing:

Deliver 1:1 supports in the community and at home (ADLs, routines, appointments, community access)

Implement Positive Behaviour Support Plans (BSPs) with proactive, preventative and reactive strategies

Use de-escalation skills and low-arousal communication during distress and escalation

Support participants with mental health deterioration (including paranoia/delusions/disorganised thinking) while maintaining safety

Work confidently in environments where substance use may be present, applying harm-minimisation and professional boundaries

Recognise early warning signs, act quickly, and follow escalation pathways (including contacting emergency services when required)

Complete high-quality documentation: case notes, incidents, observations, and handovers

Shifts available:

Monday to Friday: 3 or 4 hours supports between 9am - 3pm

What we're looking for:

Minimum 1 year experience supporting people with complex psychosocial disability/mental health and behaviours of concern

Demonstrated experience working in environments with AOD exposure (including intoxication/withdrawal presentations)

Strong de-escalation capability and the ability to remain calm under pressure

Clear understanding of boundaries, duty of care, and safety planning, including managing risk where threats or weapon-related behaviours may arise

Excellent written communication and confidence completing detailed reports

Essentials:

NDIS Worker Screening Check (or willingness to obtain immediately)

National Police Check

First Aid + CPR (current)

Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent)

Unrestricted Australian work rights

Highly Desirable:

CPI / ProAct / Studio 3 / PMVA (or similar)

Mental Health First Aid

Experience supporting high-risk self-harm/suicidality presentations

Important Note on Safety & Fit

These support environments can be challenging and may involve aggression risk, high-risk mental health episodes, and substance-related escalation.

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