Director, Trade Compliance Operation (TW Business Management)

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

The Global Trade Operations and Strategy organization, partners with internal and external stakeholders to provide day-to-day operational oversight of import/export activity across the entire Coupang organization. As the Director of the Global Trade Strategy and Operations organization in Taiwan you will drive partnerships with business lines and shared services functions to design and implement products, services and controls which streamline trade compliance processes while measuring and monitoring trade compliance opportunities and risks.

What You Will Do

• Oversee the development, implementation and maintenance of Trade Compliance processes for Coupang Taiwan while focusing on risk, process improvement, reduction of execution costs and increased efficiencies while driving day-to-day Customs operations.

• Drive strategic partnerships with and influences key business unit leaders by researching and building expertise on trade compliance opportunities and risk to facilitate the various import/export models Coupang employs.

• Use a thorough understanding of Trade Compliance laws, regulations and practices to build businesses cases to drive compliance efficiencies while driving daily operations related to Trade Compliance in Taiwan.

• Ensure Trade Compliance operations are supported by proper due diligence and risk analysis.

• Oversee daily operations with local Customs Broker(s) to facilitate the supply chain for Coupang direct imports, Coupang Customers imports and Coupang exports.

• Develop and implement relevant metrics across Coupang’s Trade Operations universe to measure Trade Compliance effectiveness and progress.

• Have a thorough understanding of Trade Compliance activities in Taiwan driving operations, Harmonized Code needs and Valuation accuracy.

Qualifications

• Bachelor’s degree and 10+ years of experience in international trade and logistics

• Background in legal, compliance, regulatory, business management, and/or consulting

• In-depth understanding of Korea Customs Regulations/Laws,

• Skills to effectively communicate complex legal and regulatory rules to managers at all levels

• Creative thinker, ability to streamline processes, implement changes that foster higher efficiencies while meeting expectations of our internal and external stakeholders

• High ethical standards of integrity, transparency, trust, and detail oriented

Preferred Qualifications

• Expertise in Taiwan Import/Export

• Excellent communication skills, both written and verbal, in English

• Self-starter, ambitious, and flexible

• International experience

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 
https://www.coupang.jobs/privacy-policy/​