Director, Technical Support Services

Spinnakersupport

Denver, CO (Denver - HQ) Remote permanent

Posted: February 27, 2026

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Quick Summary

We are seeking a Director, Technical Support Services to lead the technical support business in terms of delivery and customer satisfaction.

Required Skills

Computer Science SAP Production Planning Cloud Solutions Performance Monitoring Optimization Customer Satisfaction Technical Support Remote Work SAP Technical Stack Basis Administration

Job Description

Spinnaker Support LLC seeks Director, Technical Support Services to work in Greenwood Village, CO. Lead technical support business in terms of delivery and customer satisfaction through services provided by the global SAP support team. Requirements include Bachelor’s degree in computer science, engineering, mathematics or related field, 10 years experience in job offered, SAP Architect or related position, working knowledge of SAP technical stack including on-prem and cloud solutions, SAP Basis admin for Netweaver, installation, migration, support performance monitoring and optimization. Employer will accept combination of education and experience deemed equivalent to U.S. bachelor’s degree by professional evaluator, May telecommute from anywhere in U.S. Salary: $224,058. Send resume to M. Morris, 5445 DTC Parkway, #850, Greenwood Village, CO 80111 or visit Spinnaker Support’s Careers page at https://job-boards.greenhouse.io/spinnakersupport to apply.

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