Director, Strategic Accounts (Aggregators)

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Role Summary

The Director of Strategic Accounts is responsible for leading and scaling engagement with MSP aggregators and multi-entity strategic customers. This role oversees strategy, execution, and outcomes for a defined portfolio of high-value accounts, with a focus on customers influenced by private equity, M&A activity, and portfolio complexity.

This position provides leadership to Strategic Account Managers and serves as the primary escalation point for complex commercial, operational, and customer-facing initiatives.

Key Responsibilities

• Own strategy and performance for assigned aggregator and multi-entity Strategic accounts

• Lead, coach, and develop Strategic Account Managers supporting these accounts

• Establish executive-level relationships with customer leadership, including operational and technical stakeholders

• Drive expansion, standardization, and retention initiatives across multi-entity environments

• Provide oversight and guidance on deal strategy and commercial positioning

• Serve as the primary escalation point for Strategic account issues and opportunities

• Manage MDF planning and execution for assigned Strategic initiatives

• Partner cross-functionally with internal teams to align resources and outcomes

Qualifications

Required

• 8+ years of experience in software or cybersecurity sales environments

• Prior people leadership experience within sales or account management teams

• Experience managing complex, multi-stakeholder enterprise or strategic accounts

• Strong communication and executive presence

Preferred

• Experience working with PE-backed organizations, MSPs, or M&A-driven customers

• Background in cybersecurity, IT services, or SaaS platforms

• Technical foundation through prior experience, education, or certifications

Competencies

• Strategic account planning and execution

• Executive relationship management

• Deal strategy and forecasting discipline

• Cross-functional collaboration

• Escalation management and decision-making

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.