Director, Software Development Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Software Development Engineering

Job Overview:
Position with extensive understanding and knowledge of software operations with solid knowledge of required services. Provides management direction and recommends strategic directions based on established policy. Leads and manages staff and assures staffing, training and objective setting. Recommends policy changes and implementations. Interacts with developers and requestors to identify scope of project.

Major Accountabilities:
- Software requirements management.
- Project planning and control
- Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met.
- Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans.
- Ensure development, review and implementation of policy changes based on approved recommendations with minimal customer or staff interruption.
- Review and approve the development or revision of operational processes and procedures.
- Recommend strategic direction and policy changes.
- Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.

Knowledge / Experience:
- Extensive experience with software solutions delivery
- Experience preparing & delivering executive level presentations to business and technology audiences.
- Experience mentoring and developing resources in a high performance culture.

Skills/ Abilities:
- Ability to translate highly complex technical matters into easily digestible and actionable plans.
- Advanced knowledge of business or function.
- Requires the ability to lead and manage senior technical individual contributor and management staffs with the ability to foster open communications across various organizational levels.
- Requires skills to motivate direct and indirect reports to deliver superior results.
- Requires the skills to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management.
- Requires the ability to interact across multiple organizational levels and assume a lead role and set direction for large or complex projects.

Education: Bachelor’s Degree in related functional area or equivalent work experience with exposure to management theories and concepts.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.