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Director, Services Business Development (Identity & Security Specialist Sales)

Mastercard

St. Leonards, Australia permanent

Posted: May 14, 2026

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Quick Summary

The Director, Services Business Development (Identity & Security Specialist Sales) is responsible for leading business development strategies to drive growth and revenue for Mastercard's services business. The ideal candidate will have a strong understanding of the industry, excellent leadership and communication skills, and the ability to work with diverse stakeholders. The successful candidate will be responsible for developing and executing business development plans, managing relationships with key clients, and identifying new business opportunities.

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development (Identity & Security Specialist Sales)

Overview

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth.

Role

The Identity and Security Specialist Sales position is an important role responsible to drive growth of Mastercard Security and Identity Solutions; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion. The role will report into the VP, Regional Identity and Security Specialist Sales.
Accountable for the market revenue for products and services across fraud and risk prevention, dispute / chargeback optimization, digital identity and cybersecurity
Responsible to grow and convert sales pipeline to drive product penetration with managed accounts, both FI and non-FI customers, and net new logo customers.
Responsible to sell associated advisory, data insights and program management services alongside our security and identity solutions technologies to enhance operational excellence
Partner with B2B marketing to execute market specific demand generation initiatives across managed and unmanaged accounts
Act as a domain expert on security solutions domain areas (fraud, risk, dispute/chargeback, digital identity and cybersecurity) for the market and division in customer engagements

All About you
Proven track record on consultative B2B sales of security solution technologies to FI and non-FI customers leveraging data and advisory capabilities
Rich knowledge on digital payments, issuing, acquiring and within that payment risk management and enterprise risk management
Strong network of target buyers/buying centers
Demonstrated ability to work effectively in cross-functional matrix
Thought leader on the future of ecosystem security

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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