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Director, Services Business Development (Government, Retail & Commerce)

Mastercard

St. Leonards, Australia permanent

Posted: March 26, 2026

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Quick Summary

Director, Services Business Development (Government, Retail & Commerce) in St. Leonards, Australia

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development (Government, Retail & Commerce)

Senior Managing Consultant (Director) Advisors Business Development - Government, Retail & Commerce

Be part of a team that brings the best of Mastercard to our customers.
The Services team and solutions fuel growth for Governments and Retail and Commerce partners globally by providing cutting edge services in the areas of Insights, Loyalty, Personalisation and Business Experimentation. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including government organisations, retailers, restaurants, consumer goods, travel and telecom companies.

As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships.

All About the Role
As Director, you will be instrumental in driving the growth of our Government and Retail & Commerce customer segments.

You will be responsible for initiating contact with potential new customers in key markets to generate and qualify leads, promote D&S products and services and drive sales. Upon closure, you will manage a portfolio of customers – growing the relationship with Mastercard’s products and services and extending our revenue relationship overtime.

To be successful, the ideal candidate will:
• Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
• Have a customer first attitude, capable of uncovering customer needs and
crafting innovative global customer strategies.
• Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
• Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Collaborate closely with other team members to move sales processes into signed deals.
• Foster a team-orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success.

All About You
• Demonstrated excellence and career development in a B2B sales role.
• Proven self-starter with record of success in team-oriented environment.
• Expertise in selling into the following industries: Government, Retail
• B2B Sales experience preferably in data/analytics/insights, loyalty or professional services.
• Demonstrated experience in selling solutions to c-level clients.
• Strong communication and persuasion skills, both written and oral.
• Ability to influence internal and external stakeholders across markets and divisions.
• A proven attitude for learning technical terms and developing an understanding of complex technical products.
• High level of energy, drive, enthusiasm, initiative, and commitment.
• Bachelor’s degree minimum.

The preferred location for this role is Sydney Australia (office in St Leonards) but we are open to considering applicants in Melbourne (expecting reasonable travel to Sydney for client meetings)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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