Director, Revenue Operations

Build a safer world with us, one incident at a time.

Ambient.ai is the leading agentic physical security platform built to prevent incidents and modernize physical security operations. Our products help the world’s leading enterprises reduce risk, improve operational efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies, along with multiple Fortune 500 organizations, rely on Ambient.ai to protect their people, places and assets.

Our platform uses state-of-the-art AI to seamlessly integrate with existing camera and sensor systems, enabling real-time monitoring and proactive threat detection. By reducing false alarms by over 95%, Ambient.ai allows security teams to focus on real threats and prevent incidents before they occur.

Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is a Series B company on a mission to make every security incident preventable.

We’ve found that in-person time meaningfully supports collaboration, creativity, and team alignment. Our engineering, product, design, and marketing teams work from our Redwood City office three days a week. All other Bay Area employees join on Fridays to stay connected and close out the week together.

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About the role:

The Director, Rev Ops is responsible for architecting a predictable, scalable revenue engine across Sales, Marketing, and Customer Success. Reporting directly to the CFO, Noah Barr, this leader will be the connective tissue of our GTM organization - shaping strategy, building systems, and driving operational rigor as we scale.

You will own the rhythm of the business across forecasting, analytics, systems, process design, and pipeline governance. This role is ideal for a strategic builder who thrives at the intersection of insights, execution, and cross-functional leadership - and who wants to make a measurable impact in a rapidly growing, mission-driven company.

What you’ll do:

• Forecasting & Planning: Own pipeline, bookings, and ARR forecasting; run GTM planning (quotas, territories, capacity), quarterly business reviews, and partner on comp design. Make sure top-down and bottom-up forecast pencil across Marketing, Sales, and CS

• Process & Funnel Optimization: Design and refine end-to-end lead-to-cash and customer lifecycle processes; improve funnel conversion and eliminate operational friction

• Systems & Data Management: Lead CRM architecture (Hubspot, Salesforce), GTM tech stack, data governance, and automation initiatives, including tool upleveling. Build dashboards and self-serve analytics

• Cross-Functional Alignment: Translate company strategy into GTM plans; partner with Sales, Marketing, CS, Product, and Finance to align goals and execution

• Insights & Strategy: Provide actionable analysis on pipeline health, marketing to sales conversion rates, rep performance, churn/expansion patterns, and GTM efficiency; drive strategic improvement initiatives

What you’ll bring:

• 7–12 years of Revenue Operations, Sales Operations, or GTM strategy experience in B2B SaaS, ideally supporting high-growth enterprise sales motions

• Candidates with exclusive tactical Sales Operations experience will not be a fit for this role

• Proven ability to design scalable processes and lead cross-functional initiatives

• Strong analytical and modeling skills; fluency in funnel metrics and SaaS KPIs

• Excellent communication, stakeholder management, and executive-level storytelling

• Sets a high bar and consistently delivers excellence

• A relentless builder with a strong bias toward action

Why join us:

• We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible

• We have an impressive customer roster of F500 companies, including Adobe, TikTok, Gap, and SentinelOne

• Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company

• Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan)

• We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles depending on customer demand)

• The latest tech and awesome swag will be delivered to your door

• Enjoy a full range of opportunities to connect with your awesome co-workers

• We love to hike, are foodies, and love music! Check out our most recent Ambient Spotify Playlist

Ambient.ai is proud to be an Equal Opportunity Employer.  Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.