Director, Revenue Cycle & Data Analytics (Enterprise RCM)

Job Title: Director, Revenue Cycle & Data Analytics (Enterprise RCM)

Location: Katy, TX

Job Type: Full-time

Reports To: CEO/CFO

About Us 

Reliant Healthcare Group is a multi-site pediatric therapy/ABA and Private duty company with multiple locations across multiple Cities in the Houston Metropolitan Areas  

Position Summary

We are hiring a Director, Revenue Cycle & Data Analytics to lead enterprise-wide revenue cycle performance across multiple clinics. This role owns the full revenue cycle—from intake/eligibility and authorizations through charge capture, claims, posting, denials, A/R follow-up, refunds, and reporting. You will drive measurable improvements in cash collections, DSO, denial prevention/recovery, and net collections, while building scalable dashboards, SOPs, and accountability rhythms across all sites.

Enterprise Revenue Cycle Leadership

Lead end-to-end RCM performance across multiple locations and service lines 

Build standardized workflows and governance across intake, auth, billing, posting, follow-up, denials, and refunds

Denials Prevention + Recovery

Develop denial taxonomy and payer-specific playbooks

Strengthen appeals processes and root-cause remediation to reduce recurring denials

A/R & Cash Acceleration

Execute strategies to reduce A/R > 90 days, lower DSO, and improve cash forecasting

Implement weekly execution cadence to drive consistent collections performance

KPI Dashboards + Analytics

Build and maintain executive dashboards and site scorecards (Power BI or equivalent preferred)

Establish KPI definitions, reporting cadence, and accountability across markets

SOPs, Quality Controls, and Training

Create/refresh SOPs and training programs for scalable, repeatable execution

Implement QA processes, productivity standards, and performance management

Compliance & Audit Readiness

Ensure adherence to CMS/Medicaid/commercial payer rules and contract requirements

Partner with compliance to maintain audit-ready practices and reduce risk

Systems Optimization + Integrations

Serve as business owner for RCM tools/EMR workflows and automation

Support integrations/acquisitions and EMR transitions to protect revenue continuity

Team Leadership

Lead managers/leads with clear goals, coaching cadence, and performance expectations

Build staffing models tied to claim volume, aging, and productivity

Performance Metrics (How Success Is Measured)

Net Collection Rate (NCR)

DSO and A/R aging distribution (especially % > 90 days)

Clean claim rate / first-pass resolution

Denial rate and overturn rate

Cash collections vs forecast

Charge lag/time-to-bill

Auth/eligibility accuracy

Team productivity (touches/day, closure rates, follow-up cadence adherence)

Qualifications (Required)

5+ years progressive healthcare revenue cycle leadership experience

Multi-site or enterprise RCM oversight strongly preferred

Proven results improving cash collections, DSO, denial rates, and write-offs

Strong knowledge of Medicaid/Medicare/CMS and commercial payer rules

Demonstrated ability to build SOPs, dashboards, and accountability rhythm

Experience hiring, onboarding, and training RCM teams using standardized workflows/manuals

Advanced Excel and strong reporting/analytics capability

Preferred

Power BI (or similar BI tools) and data warehouse exposure (e.g., Snowflake)

Experience leading integrations/acquisitions or EMR transitions

Experience across high-volume claims environments and multiple service lines

What We Offer

Leadership role with direct impact on organizational growth and profitability

Opportunity to build scalable systems and enterprise reporting across multiple locations

Benefits:

medical/dental/vision, PTO, 401k,

Location: Katy, TX

Job Type: Full-time

Reports To: CEO/CFO