Director, Regional Equality Lead South Asia

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce helps organizations of any size reimagine their business with AI. Agentforce — the first digital labor solution for enterprises — seamlessly integrates with Customer 360 applications, Data Cloud, and Einstein AI to create a limitless workforce, bringing humans and agents together to deliver customer success on a single, trusted platform.

Salesforce has 5 core values: Trust, Customer Success, Innovation, Equality, and Sustainability. Beyond being a core value, Equality is how we innovate and lead. Join the Equality and Engagement team as we create equal opportunities, industry-leading talent experiences, and bring everyone along in the future of Agentforce.

Primary Responsibilities

This role is crucial to advancing Salesforce’s South Asia Equality Strategy, leading innovative programs that seamlessly integrate AI and equality into our culture at every step. Covering one of our largest and most dynamic global markets—India—alongside key regional hubs including Singapore, Indonesia, Thailand, and the Philippines, you will serve as a trusted Equality advisor to regional leadership.

As a strategic partner to cross-functional teams, you will embed equality into operational and business objectives across these diverse landscapes, using data-driven insights to guide decision-making and foster deep collaboration across the region.

Key Responsibilities

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Define and Implement South Asia’s Equality Strategy: Develop and execute a comprehensive regional Equality strategy with clear KPIs and reporting mechanisms. Lead efforts in the regional Operating Units to deliver innovative programs that center on Equality and Engagement in the 5 countries.

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Collaborate with Leadership: Partner with key business stakeholders and ES (HR) to further embed equality and engagement strategies into operational and business objectives.

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Build Cross-Functional Relationships: Work with a geographically dispersed and cross-functional team, in particular the ES (HR) lead in-country and region, to promote and sustain initiatives across South Asia, with a strong focus on India.

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Support Business Growth: Identify and implement programs that support the growth and operational goals of Salesforce in South Asia

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Leverage Data and AI-Powered Insights: Use data analytics to assess the impact of initiatives, and using AI and Agentforce to make informed decisions to optimize programs.

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Compliance and Best Practices: Ensure programs align with South Asia compliance regulations, incorporating global best practices.

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Change Management: Lead and manage change initiatives to embed equality principles within the organization.

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Leadership Development: Develop and empower local equality champions within India, Singapore, Indonesia, Thailand, and the Philippines.

Skills + Experience

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10+ years of experience and deep subject knowledge in equality and engagement, with a strong understanding of South Asia’s cultural, regional, and legal landscape.

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Subject matter expert and trusted advisor to the leadership team and leaders. Be a thought partner to help create buy-in and support from the business.

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Proven ability to build collaborative relationships and drive initiatives in partnership with business leaders.

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Expertise in data-driven decision-making, with proficiency in analyzing and interpreting data to assess program effectiveness and guide strategy.

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Strong knowledge of equality and engagement laws in the South Asia region

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Track record of fostering inclusive leadership and building high-performing, diverse teams.

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Experience managing Equality and Engagement programs across multiple locations within South Asia, with the ability to standardize processes and eliminate duplicative efforts.

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Strong emotional intelligence (EQ), executive presence, and cultural sensitivity, enabling effective engagement with employees at all levels and influencing senior executives to drive impactful equality programs.

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Agentic Mindset & AI Transformation: Proven ability to lead in the "lean agentic era" by identifying opportunities to deploy AI agents and automation that scale equality initiatives and drive operational efficiencies. You possess a forward-thinking, "builder" mentality with the agility to rapidly learn and pilot emerging technologies, ensuring the South Asia Equality Strategy remains at the cutting edge of Salesforce’s AI-first evolution.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.