Director, Project Delivery

Enter the Game!

As a technology company experiencing significant expansion, Activate is growing rapidly across North America through a combination of self-perform and general contractor led builds.

The Director, Project Delivery is responsible for leading and executing all aspects of new store builds and retrofits of existing locations from pre-construction through to opening. This role is accountable for ensuring projects are delivered on time, within budget, and fully operational.

This role leads a project delivery team consisting of project management, installation, and facilities maintenance functions. The successful candidate will balance hands-on execution with effective delegation, ensuring projects progress efficiently while building scalable processes to support continued growth.

The Duties and Responsibilities:

 
New Build and Retrofit Delivery

Own end-to-end delivery of multiple store builds and renovations across North America from pre-construction through installation and pre-opening

Direct and support self-perform builds, including coordination of trades, sequencing, materials, and on-site execution

Oversee general contractor-led projects with clear accountability on schedule adherence, cost control, and change order management

Lead retrofit and renovation programs for existing stores, ensuring minimal disruption to operations and alignment with brand and performance standards

Identify risks early and implement solutions to maintain project timelines and avoid cost overruns

Project Governance 

Ensure all projects meet committed timelines, approved budgets, and operational readiness standards

Operate cross-functionally, ensuring clear roles, accountability, and coordination across project management, installation, and facilities

Collaborate with Real Estate, Legal, and cross-functional teams to ensure site readiness and smooth project execution

Provide clear visibility on project status including timelines, budget performance, and key risks

Establish and refine project tracking, cost control, and reporting processes to support multi-site expansion

Lead project delivery execution directly while building a scalable structure over time

 
People Leadership

Lead and develop all members of the team; overseeing daily workflow and ensuring effective delivery of services

Oversee the quality of all deliverables from the team, ensuring excellence in execution

Manage performance and staff by providing ongoing coaching and feedback; tracking training and evaluations of employees 

Ensure leaders are conducting checkpoints and performance assessments, as well as create development plans for staff members

The Qualifications:

Proven experience managing and delivering multi-site construction and renovation projects in a fast-paced environment

Post-secondary education in Construction Management, Engineering, Architecture, or related field preferred, or equivalent hands-on experience

Experience operating in high-growth, multi-site environments (retail, hospitality, entertainment, or franchise systems) is strongly preferred

Strong understanding of both self-perform and general contractor project models

Demonstrated ability to lead small, high-performing teams while maintaining direct accountability for project outcomes

Strong problem-solving skills with the ability to make decisions quickly in dynamic environments

Experience working cross-functionally with internal teams and external partners

Excellent organizational and communication skills with attention to detail

Ability to operate effectively within a lean structure while building scalable processes

Willingness and ability to travel in the Canada and U.S as required

Highly motivated with a strong sense of ownership and accountability

Comfortable operating in a fast-paced and evolving environment

Ability to manage ambiguity while maintaining focus on execution and results

The Perks:

Competitive Salary

Benefits package

Paid time off

Casual dress 

Employee discount

On-site parking

About Activate:

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences, Activate is a technology company building interactive gaming facilities with locations across Canada and the US.  For more information about Activate, please visit http://playactivate.com/ or check us out on Instagram - @activategames/Facebook @activategames.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact [email protected] which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.