Director, Product Strategy and Operations, France, Belgium, Luxembourg

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

What’s it all about?

• We are seeking a strategy & operations leader who can structure and lead complex strategic and operational topics in support of the success of Consumer Payments initiatives across the cluster.  The projects will be varied but will include cross-cutting problems that have no immediate owner, such as Visa’s wallet strategy in FBL
• The role will support the Head of Product & Solutions to own the Visa 2030 Product Strategy for the cluster, including defining, supporting and tracking the execution plans together with the Product Owners of the “Big Rock” initiatives.
• The candidate will collaborate closely with Product Managers and GTM leads to structure GTM and/or product-specific analysis
• The candidate will lead team and cluster Product & Solutions pipeline reviews together with the GTM team
• The candidate will oversee various operational activities for FBL Product, including establishing and running clear governance structure, processes, and forums.

What we expect of you, day to day:

• Product Strategy and growth ambition: Lead the medium-term Product growth plan in the cluster, incl. identification of key growth levers, early mitigation plans for potential gaps, initiative tracking, and obtaining FBL buy-in.
• Business planning and reporting: Be the cluster point person for Finance, Hub and FBL leadership for the Annual Operating Plan, on-going and future outlook, and coordinate FBL inputs.
• Go-to-Market: Lead GTM initiatives and structure pipeline reviews
• Execute with Excellence: Lead various operational activities, such as organizational reviews, governance processes, team and cluster-wide team forums
• Squad Leadership: Play an active role in Visa’s Europe Product Squad model.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

We’re after a candidate that has experience in the following areas:

• The candidate has a track record of successfully leading complex cross-functional strategic initiatives
• Experience working in multi-layered and complex matrix organisations. The right candidate skilfully navigates through ambiguity, creates alignments by providing structure, and has a bias for action, using data-driven insights to take decisions.
• Substantial experience leading Go-to-Market or strategic initiatives, with a deep understanding of the operating model of Product Hub/ Regional headquarter, account teams and cluster product, and the needs of PLT and FBLLT to obtain sponsorship.
• Can drive alignments at senior leadership, requiring minimal supervision to craft storylines and run the required analyses. The Director understands when to proactively involve the FBLLT early and ensures initiatives have the right level of resourcing, funding, and executive support.
• Thrives in a fast-paced environment with a varied workload where no two days are the same, and sees ambiguity as a chance to create structure and clarity rather than a challenge.
• Strong commercial acumen with experience in revenue models and product business cases, a general knowledge of Visa’s financial reporting tools, and a deep knowledge of the Product P&L, Scorecard, OKRs, and key business priorities.
• Is seen as collaborative, diplomatic, flexible, yet assertive when needed, with the ability to drive complex topics to conclusion and to remove obstacles.
• A strong sense of accountability and is highly organised to work on multiple initiatives, and client and product engagements at the same time.
• Management consulting a strong plus

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.