Director, Product Research & Insights

Our Mission

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™

Our Values

One Team, One Dream

We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.

Own It

We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.

Never Stop Learning

We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.

Spark Solutions

We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.

Embrace Our Differences

We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.

Tinder is at a pivotal moment. We are evolving from a swiping app into a platform that enables real-world connection, trust, and authentic self-expression for a new generation of users.

This shift requires a deeper, more actionable understanding of human behavior, relationships, and social dynamics. UX Research is central to that transformation.

The Director of UX Research leads the research function at Tinder with direct influence on product direction, company priorities, and long-term bets. You will identify the most important unknowns, synthesize signals across research, data, and customer input, and create conviction around where to go next.

This is not a service role. This is a decision-making function. And this is a rebuild moment—you will define how research operates, where it focuses, and how it drives impact across the company.

What You’ll Do::
• Define and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work

• Identify and close the critical knowledge gaps blocking product and business decisions

• Synthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives

• Shape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets

• Personally lead high-impact, ambiguous research that informs executive decision-making

• Build, mentor, and scale a high-performing team of researchers

• Establish a simple, scalable operating model that enables continuous understanding of users

• Bring the company closer to users through strong storytelling and direct exposure to real customer experiences

What You Bring::
• Significant experience leading UX Research and influencing senior decision-making in complex product environments

• Strong judgment across qualitative and mixed methods, with the ability to balance depth and speed

• Proven track record of building and developing high-performing research teams

• Ability to synthesize complex and conflicting inputs into clear, actionable direction

• Exceptional communication and influence across product, design, and leadership

• Comfort operating in ambiguity and defining strategy in evolving environments

Why This Role Matters::
Tinder sits at the intersection of culture, relationships, and technology. Few products generate as much opinion—or have as much impact on people’s lives.

This role defines how a global company listens, learns, and decides. You will shape not just what we build, but how we understand the humans we build for—and how that understanding drives meaningful, real-world connection.

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.

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