Director, Product Management - Internal Tooling

About this role

At Transcarent, the Platform team is focused on building the foundation that enables the rest of the business to scale efficiently as we add new clients, partners, programs, and members. In this role, you will lead the product development efforts around building the services and tools for our internal teams to be able to move quickly and with confidence. You will work with stakeholders and users to plan and execute on our product roadmap for the platform team, delivering amazing experiences that make the lives of your fellow employees easier than they ever thought possible. From automating client implementations to building a content management system that allows engineering teams to easily customize experiences for our Members, you are constantly challenging the status quo and finding ways to make great solutions for all those around you.

What you’ll do

• Set vision and strategy for the Platform domain, creating a product roadmap that aligns with company goals to drive scalability, operational efficiency, and cross-functional enablement

• Lead and mentor Product Managers, fostering their growth and ensuring the team executes effectively

• Collaborate with engineering, design, and operational leadership to deliver features that enable our internal users to move quickly with confidence

• Work closely with stakeholders and executive sponsors to understand current and future needs of the business

• Act as subject matter expert for the overall Transcarent platform and share your knowledge and expertise

• Manage tradeoffs between various solutions and communicate your recommendations to senior leadership

• Evangelize and socialize the importance of the platform product domain across the organization

• Communicate product vision, roadmap, and outcomes effectively across executive and cross-functional stakeholders

What we’re looking for

• 7-10 years of prior product management experience with internal tooling and platform product areas in healthcare

• 1-3 years of experience managing high-performing product managers

• Bachelor’s Degree in a STEM related field or equivalent professional experience

• People who know how to influence decision-making at all levels across an organization

• Familiarity with enterprise software development including an understanding of how to build platforms that scale

• Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them

• Individuals with humble attitudes that love solving hard problems

• Experience in startup environments are a plus!

As a remote position, the salary range for this role is:
$175,000—$210,000 USD

Who we are

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.

We are looking for teammates to join us in building our company, culture, and Member experience who:

• Put people first, and make decisions with the Member’s best interests in mind

• Are active learners, constantly looking to improve and grow

• Are driven by our mission to measurably improve health and care each day

• Bring the energy needed to transform health and care, and move and adapt rapidly

• Are laser focused on delivering results for Members, and proactively problem solving to get there

Total Rewards

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage

• Competitive 401(k) Plan with a generous company match

• Flexible Time Off/Paid Time Off, 12 paid holidays

• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance

• Mental Health and Wellness benefits

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.