Director, Product Management

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We're looking for a Director of Product Management to join our team at an exciting moment of transformation. We're evolving our platform to meet users where they are with AI-native experiences, multiple interaction modalities, and smarter ways to help people get value faster.

This is a leadership role for a product thinker who is as comfortable setting vision as they are developing people. You'll own a meaningful piece of our core product, lead a team of strong PMs, and work cross-functionally to raise the bar on what we ship.

What you’ll be working on

• Own product strategy and roadmap for a set of core user-facing surfaces

• Lead and develop a team of senior PMs, setting a high bar for craft and rigor

• Drive the transition from traditional UI-first experiences toward AI-native, multi-modal product surfaces

• Partner closely with engineering, design, and data science to ship experiences users feel immediately

• Work across organizational boundaries to align platform capabilities with user-facing outcomes

• Define what great looks like and hold the team to it

We’d love to hear from people with

• 7+ years in product management, with 2+ years leading and developing PM teams

• Track record shipping beloved, high-quality products, you care about the details users feel

• Experience driving AI-powered product experiences, with strong intuition for what makes them work for non-technical users

• Strong people leader with experience building high-performing teams

• Ability to work between strategy and execution

• Comfortable with ambiguity and fast-moving environments

• Experience building products across multiple modalities such as chat, traditional UI, mobile

• Background in data-heavy or analytics products where making complexity feel simple is the job

• Familiarity with platform and infrastructure teams and how to partner with them effectively

The base pay provided for this position ranges from $200,600.00/year - $259,600.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.