Director Product & Growth-Closed Loop Issuing (Gift Card & Loyalty)

Director of Product & Growth – Closed Loop Issuing (Gift Card & Loyalty) Remote | United States

Since 1996, epay (a Euronet business segment) has connected global brands to consumers across mobile, gaming, and entertainment. We're now looking for a seasoned closed-loop payments leader to own the growth and product strategy for our Conductor platform — our gift card, loyalty, and stored-value issuing engine.

This is a high-visibility, entrepreneurial role for a true subject matter expert — not a generalist. If closed-loop ecosystems and scaling loyalty platforms is your world, we want to talk.

As Director of Product & Growth, you'll sit at the intersection of product strategy, commercial expansion, and ecosystem partnerships — driving revenue, shaping the Conductor roadmap, and keeping our issuing solutions best-in-class for enterprise brands worldwide.

• Own the product — Define and execute the 12-24 month Conductor roadmap across closed-loop gift card, loyalty, stored value, digital delivery, and analytics. Deliver a full competitive and feature gap assessment within 90 days.
• Drive revenue — Partner with global sales leadership to hit defined Conductor revenue targets. Support active enterprise deals, remove adoption blockers, and develop standardized business case frameworks and value propositions.
• Lead globally — Build and maintain a regulatory, tax, and trade matrix for priority expansion markets including US, Canada, UK, EU, India, and Brazil. Ensure product capabilities meet regional requirements.
• Position the platform — Own Conductor's market positioning and messaging. Represent epay at industry events (IMA, RGCA) and ensure all external communications reflect the product vision.
• Build the foundation — Develop a global Conductor knowledge base, implementation playbooks, and structured customer feedback loops to support scale.
• Lead people — Directly manage a dedicated sales resource, coaching and aligning them to Conductor's commercial priorities.
• Stay ahead — Evaluate and recommend AI-driven enhancements across automation, analytics, and risk management. Monitor emerging technologies and competitor offerings.

In Your First 6 Months, You'll:

• Deliver a product assessment and strategic roadmap to executive leadership
• Achieve independent Conductor platform demo proficiency
• Launch sales enablement materials and support active deals
• Establish cross-functional governance
• Define 12-month revenue targets

Requirements:
• Bachelor's degree in Business Administration, Marketing, or a related field

• 8+ years in business development, product management, or account leadership within the closed-loop issuing ecosystem — this is non-negotiable

• Deep knowledge of electronic payments, card program management, and prepaid gift/loyalty card systems

• A proven track record of strategy execution and revenue growth

• Executive presence with strong communication, negotiation, and presentation skills

• Analytical mindset with the ability to work independently and collaborate cross-functionally

• Willingness to travel as required

Benefits:
Euronet employees enjoy outstanding benefits, including:

• 401(k) Plan
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Casual Office Attire
• Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.