Director Product Engagement

Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry?

The Director – Product Engagement will be responsible for implementing the change management and adoption strategies of our Innovation technology. The individual selected will have substantive and extensive experience with change management, training, and managing multiple stakeholders, products, and priorities

Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish. We are leading the evolution of CRE and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path – and Berkadia's future. Be Part of Building the Next. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

Responsibilities:

• Implement and refine change management and adoption strategies for Berkadia’s digital product portfolio.

• Consult and oversee the management of change and adoption efforts.

• Assess the scope and readiness for change, developing effective plans to drive change and adoption.

• Evaluate the progress and effectiveness of change initiatives, adjusting approaches as necessary.

• Lead teams and provide direction to effectively manage change initiatives.

• Own the vision and execution of training and certification programs to reinforce technology adoption and proficiency.

• Create and present updates and overviews to all levels of leadership.

• Other duties as assigned.

We Stand for Excellence, so to achieve success in this role you should have:

Preferred Qualifications:

• Ability to execute and refine change management and adoption frameworks.

• Skilled at assessing change readiness and working with business users, product partners, and key stakeholders to drive alignment and support.

• Experience creating comprehensive change management plans that account for all aspects of change (analysis, plan creation, alignment, implementation, training, and adoption).

• Excellent interpersonal and communication skills (verbal and written).

• Effective consultation and advisory skills to build strong relationships and lead critical discussions to ensure alignment.

• Master's degree or equivalent

• 7+ years of experience in a similar position

We believe People Matter, so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities

• Employee Resource Groups that help you grow with us

• Fertility and family planning services

• Up to 12-weeks of fully paid parental leave

• Mental health care, including free counseling sessions:

• We'll help fund your learning journey with generous tuition reimbursement

• Pet insurance discounts

• And more!

Be Part of Building the Next. Be Berkadia.

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Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [email protected].

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.