Director, Product Development, Network Products

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Development, Network Products

Overview:
Be the force behind Mastercard next generation switch as Director, Product Development to drive the changes and bring in new opportunities.

Role:
Drives New Product Development including exploration of new opportunity spaces, contributing to Product strategy and partnering with cross-functional teams to design, develop and deliver new Products that drive incremental revenues for Mastercard • Demonstrates a full understanding of market dynamics including Regulatory, Legal, Competitive and Technology landscapes • Evaluates and prioritizes Global and/or Regional product ideas, markets and opportunities and determines with which projects to initiate the development process • Leverages the Studio Framework to rapidly Frame ideas, and develop Concepts and Prototypes to validate whether a market opportunity can be effectively monetized by Mastercard • Following successful Prototyping, leverage a thorough understanding of the Software Development Lifecycle to partner with Product Management – Technical and Software Development Guilds to develop scalable Products for launch, ensuring that initial build effort concludes on time and budget • Collaborates with cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery • Partner with Servicing teams (e.g. GCC, CTS, Biz Ops) to ensure that the new Product has a robust E2E servicing plan that enables a great end user and customer experience • Partners with Product Management to Commercialize new Products, providing a seamless handover supported by a robust 18-month roadmap including CX, Revenue, and Product Quality enhancements • Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Demonstrate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement.

All about you:
Be a team player
Attention to details in requirement analysis
Look at all dimensions - legal, NFR, security, customer impact, UX

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.