Director, PMO - Store Development

About the Role

The Director of PMO serves as the strategic integrator for Store Development—aligning vision, data, and cross-functional expertise to deliver an annual portfolio of capital investments. This leader applies advanced problem solving, sharp critical thinking, and strong self-starting leadership to steer complex programs through governance, influence senior decision-makers, and elevate operational excellence across Creative, Design Development, Architecture, and Construction.
What You'll Do

Portfolio & Pipeline Leadership

• Lead the end-to-end pipeline operating rhythm, integrating milestones, risks, resources, and dependencies into a unified portfolio view.
• Synthesize complex operational and financial data into clear, compelling CFO/CEO/Board-level updates.
• Apply critical thinking to evaluate scenarios, assess tradeoffs, and guide strategic prioritization.

Governance & Investment Decisioning

• Drive structured decision-making across L1–L4 REC governance, ensuring clarity, rigor, and transparency.
• Evaluate ambiguous information using structured problem-solving frameworks to guide investment recommendations.
• Operate independently, proactively identifying risks, surfacing insights, and removing barriers.

Program & Milestone Management

• Oversee cross-functional program milestones and ensure Creative and Design Development deliverables align to store build schedules.
• Validate business-case assumptions and timeline dependencies using analytical reasoning and scenario modeling.
• Translate strategy into actionable plans and lead improvements to throughput, rework reduction, and variance control.

Executive Communication & Insights

• Create executive-ready presentations that simplify complex concepts for VP+ audiences.
• Develop data-driven "what-if" analyses to support strategic decision-making.
• Represent Store Development with clarity, confidence, and compelling insight in executive forums.

High-Profile Projects

• Independently lead complex, high-visibility initiatives with strong ownership of outcomes.
• Use thoughtful storytelling to articulate progress, risks, and decisions to senior stakeholders.

Leadership & Core Competencies

• Critical Thinking: Identifies root causes, challenges assumptions, and evaluates long-term implications of decisions.
• Problem Solving: Applies structured frameworks to resolve ambiguity, anticipate downstream impacts, and design scalable solutions.
• Self-Starter Leadership: Operates with autonomy, initiates action without prompting, and models accountability and follow-through.
• Cross-Functional Influence: Builds alignment across functions and drives clarity and momentum in complex environments.
• Executive Communication: Tailors insights for VP+ audiences and delivers succinct, data-backed recommendations.

Who You Are

• 12+ years of progressive experience in Program, Project, or Portfolio Management, including 6+ years leading PMO teams or managing leaders in a complex, cross-functional environment.
• Deep understanding of Store Development disciplines—Real Estate, Architecture, Design Development, Creative, and Construction—with the ability to connect strategy to execution.
• Exceptional critical thinking skills with the ability to break down ambiguous problems, identify root causes, and evaluate multiple solution paths using structured analytical methods.
• Advanced problem-solving capability, including scenario modeling, risk evaluation, and synthesis of complex data into clear, actionable insights for executives.
• Self-starter with strong ownership—able to independently drive strategies, decisions, and deliverables with minimal oversight while holding self and others accountable.
• Demonstrated ability to influence and build alignment across diverse, senior-level stakeholders; skilled at navigating competing priorities and shaping decisions without authority.
• Strong executive communication skills, capable of distilling complexity into crisp, compelling narratives for VP+, CFO, CEO, and Board audiences.
• Expertise in governance frameworks (REC L1–L4 or equivalent), portfolio reporting, and operating rhythms, with experience implementing scalable, repeatable PMO processes.