Director, People & Talent Operations

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.

About the Role

We are building a People organization that doesn’t look like anything HR teams have done before.

We are designing a People Product Organization, one that treats people workflows like beautifully orchestrated systems, integrates AI-driven intelligence into every layer of design, and builds experiences that are so seamless they feel invisible.

The Director, People Talent & Operations is a co-architect of the next evolution of HR, a role for someone who wants to help define the category of what HR will look like in the age of AI, automation, and systems design. This leader will shape how the entire People function operates. They will architect the end-to-end HR system, turning complexity into clarity, redesign experiences, integrate workflows across Talent, People Ops, and systems teams, and elevate our operational model into something that is simple, scalable, and category-defining.

This is a builder role, a designer role, and a systems-thinking role - Not a maintenance role. We are looking for someone who wants to imagine (and build) the future of People Operations.

Responsibilities

Design the next generation of People and Recruiting Operations

• Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt

• Architect the workflows, operating model, and design patterns of a new People function

• Implement a design forward approach to how people and recruiting operations build solutions

• Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale

• Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team

• Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes

Lead the People & Recruiting Operations teams

• Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows

• Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution

• Ensure day-to-day operations are reliable, consistent, and built for scale

• Support regional HR generalists and country operations as local extensions of global design

Co-create the People product with Systems, Automation & Data partners

• Translate experience design into system logic and automated workflows

• Partner deeply with business systems teams to bring seamless, self-service experiences to life

• Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems

• Identify opportunities to eliminate manual work, reduce friction, and improve experience

About You

• 10+ years in People Ops, Talent Ops, HR Ops, or People program design

• Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience

• You are known for “creating clarity out of chaos”, simplifying complex problems is your superpower

• Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment

• Strong workflow/process design skills; you can map, simplify, and rebuild complex systems

• Systems thinker with experience partnering with HRIS, automation, or product teams

• Skilled at driving alignment across stakeholders

• Clear, structured communicator with a bias for simplicity

• Energized by building new models and rethinking how People work gets done

Why Join Us

This is an opportunity to:

• Help build a People function that becomes a model for the industry

• Design the operating system for how employees experience work

• Modernize People & Talent Operations through simplicity, design, automation and AI

• Create meaningful impact across the entire company

• Build something new - not maintain something old

If you want to help define the future of HR, we’d love to meet you.

The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.

Annual Pay Range
$168,000—$210,000 USD

We are AI Native

Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Learn more here!